Thank you for contacting support. Did you switch from a different theme? Sometimes, if the Call To Action is deleted from one theme (or not present at all), and a new Inspiration is selected, the new Inspiration will lack the Call to Action. You can rectify this by installing the Florentine theme in your staging environment. Once you have made the necessary changes and copied pages into the staging environment, you can deploy it.
I am having what I believe to be a similar issue. I have installed the theme in the staging environment and it appears correctly with I view it in Firefox. However when I view it in Safari on my Mac, or in Google, or IE on my PC, or on my iPhone, a white box covers the image. Here is a link to my staged site:
Please assist. Thanks. Gornie
Sorry for the issues with the Florentine theme. I was looking at this last night and the link you gave me was showing the issue, but when I tried to show it to one of the BoldGrid people this morning it was gone. If you are still having the problem, can you please send us a URL with the issue and we would be happy to investigate it in more depth. Apologies for any delay in getting back to you!
I fixed it. The way I did it was to open my site and edit it in each of the browsers. Each time I opened it in a new browser, it fixed the issue for that particular browser. fortunately it continued to work for the previous browsers. I assume that WordPress must have automatically added some code on the back-end for each successive browser.