I am trying to use your Total Upkeep Plugin to backup my site, which requires me to enter my Free Key. I have been attempting for over an hour now and still keep getting the error “An unexpected error occurred. Please try again later.” Please could you help resolve this issue, as I have tried with two separate keys now to no avail? Appreciate your support.
Thanks for reaching out and thanks for using Total Upkeep Backups and Migrations plugin.
Sorry you’re having trouble initiating a backup. I checked on your connect key and it’s showing as active. Are you getting the error message when trying to run a backup? Or is it showing as you’re are attempting to install the plugin itself?
We look forward to helping you resolve this issue.
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