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  • #53709

    Hi there,

    I’m unable to create a Boldgrid demo account. Once I’ve logged in and I go to ‘easy website builder’, then ‘login to wordpress’ I get an error message below. I’ve cleared my cache, tried different browsers and my IT person said to contact you. Help.

    Secure Connection Failed

    An error occurred during a connection to PR_CONNECT_RESET_ERROR

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

    Brandon C

    Hi Samantha,

    Thanks so much for reaching out, I’m sorry to hear you having trouble install a new Cloud WordPress instance in your BoldGrid Central account.

    A PR_CONNECT_RESET_ERROR to my knowledge is a browser based error that occurs when the browser cannot connect to the web server for some reason. This is often tied to security settings on your device. Are you using a firewall or proxy server by chance?

Viewing 2 posts - 1 through 2 (of 2 total)
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