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  • #167872 Reply
    Lauren Bergman
    Guest

    Hi there,

    I work for Warehaus, and I believe an employee who no longer worksfor us had an account with BoldGrid that should have been cancelled. We recently received a charge from BoldGrid, but we do not have a known account and would like to cancel any ongoing subscription and receive a credit. Can you please help me understand why we were charged, and how to proceed.

    Our website is http://www.warehausae.com

    Below are the details of the transaction:
    12/08- 65340245083838383
    BoldGrid 888-3214678 VA
    $99.00
    MCC: 8999 MERCHANT ZIP: 23452
    ORDER NUMBER: 68185
    LOCAL TAX INDICATOR: 2
    NAT. TAX INDICATOR: 0
    Last 4 digits of card: 0657

    Thank you,
    Lauren Bergman
    lbergman@warehausae.com

    #167948 Reply

    Hello Lauren,

    Thank you for reaching out, and I am happy to help!
    Your W3 Total Cache subscription is now canceled, and no additional invoices will be issued for this subscription.

    Thanks!

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