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  • #43419

    I upgraded to boldgrip premium, but in my settings, I do NOT have an option to authorize google drive.
    The only option I have is to backup to a Web Server
    And yes, I DID UPDATE MY KEY
    And my dashboard says:
    BoldGrid Premium
    Thank you for running BoldGrid Premium!

    How do I backup to the Google Drive, if I have no option in my settings??!!!

    Jesse Owens

    Hi Jenjoom-

    Thanks for your purchase of Total Upkeep Premium so that you can save your backups to Google Drive, I’m sorry to hear about the problems activating your purchase.

    There are two possible solutions to the problem you’ve described. You mentioned you already updated the key, which is the most common solution. Double-check that you’re using the license key that Total Upkeep was added to.

    The other possibility is that the premium extension plugin isn’t installed. Both the main free plugin and the premium extension are required to be active for you to get your premium features.

    You can download the premium extension directly from this link. Then, you can install it from your Plugins > Add New > Upload option in your Dashboard.

    If you’ve got both plugins active, I recommend reaching out to our Premium Support team so we can double-check your license key and make sure you get the features you paid for.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Upgraded Total Upkeep, but Google Drive storage not shown’ is closed to new replies.