Viewing 11 posts - 1 through 11 (of 11 total)
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  • #112265
    Lewis Lafontaine
    Guest

    I uploaded the W3 Total Cache Plugin for my WordPress Site but when I go to the plugin it says:

    W3 Total Cache
    Disabled | Delete

    W3 Total Cache

    How do I enable this plugin?

    Thank you

    #112600
    Marko Vasiljevic
    Keymaster

    Hello Lewis,

    Thank you for reaching out and I am happy to help.
    I am unable to see the screenshot you attached so can you please upload the image to imgur.com and share the link?
    Some hosting providers do not allow W3 Total cache or other caching plugins to be installed and active. Can you please share your hosting provider and if it allows caching plugins?
    Thanks!

    #112606
    Lewis Lafontaine
    Guest

    W3 Disabled

    #112611
    Marko Vasiljevic
    Keymaster

    Hello Lewis,

    Yes, it seems like the server limitation.
    Please reach out to your hosting provider and check if the caching plugins are allowed.
    Thanks!

    #112612
    Lewis Lafontaine
    Guest

    My hosting server provider is WordPress and they offer your highly reputable plugin.

    #112620
    Marko Vasiljevic
    Keymaster

    Hello Lewis,

    Thank you for your feedback
    WordPress is a content management system (CMS) that allows you to host and build websites. The hosting provider is the server on which WordPress is installed on and where the website files are located.
    Can you please share with which hosting provider you have an account?

    Thanks!

    #112621
    Marko Vasiljevic
    Keymaster

    Hello Lewis,

    Thank you for your feedback
    WordPress is a content management system (CMS) that allows you to host and build websites. The hosting provider is the server on which WordPress is installed on and where the website files are located.
    Can you please share with which hosting provider you have an account?

    Thanks!

    #113142
    Lewis Lafontaine
    Guest

    I am using Google Chrome. I cleared my Google Cache going back to the beginning of time but the issue persists.

    Any Suggestions?

    Thank you

    #113153
    Lewis Lafontaine
    Guest

    I went to WordPress Support and asked why your plugin is coming up “Disabled” and they told me:

    Regarding W3 cache, that plugin is incompatible with our platform:
    https://wordpress.com/support/plugins/incompatible-plugins/

    We already provide caching services by default, so extra caching plugins like W3 can cause issues.

    This is surprising as your plugin is so highly rated.

    In any event I do not know what to do and would appreciate advice.

    Thank you

    #113492
    Marko Vasiljevic
    Keymaster

    Hello Lewis,

    Thank you for your feedback.
    I am sorry for the confusion. SO the wp.com and wp.org are not the same.

    The main difference between WordPress.com and WordPress.org is that WordPress.com is a fully hosted platform, while WordPress.org is a self-hosted platform. This means that WordPress.com takes care of hosting, security, and maintenance for you, while WordPress.org requires you to find your own hosting provider and take care of security and maintenance yourself. Additionally, WordPress.com has limitations on customization and plugins, while WordPress.org allows for full customization and plugin installation.

    This is why I was confused when you stated that the website is hosted on WordPress. So this is the reason why you cannot activate the W3 Total cache on your website.
    W3 Total Cache is on the wp.org:

    https://wordpress.org/support/plugin/w3-total-cache/reviews/

    Let me know if you have any other questions.

    #113624
    Lewis Lafontaine
    Guest

    Marko:

    I greatly appreciate your informative reply as I heretofore did not know the difference between WordPress. com and WordPress. Org.

    It is a shame I cannot use your highly rated plugin on my current site.

    Thank you,

    Lewis

Viewing 11 posts - 1 through 11 (of 11 total)
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