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  • #161159 Reply
    Channagangaiah C
    Guest

    I have purchased w3 total cache pro for my website rcmguide.com under payment# -redacted- and transaction ID -redacted-. Then I tried pasting license key under performance but its insisting me to purchase again. could you please help on this asap.

    regards
    Channagangaiah C

    #161170 Reply

    Hello,

    Thank you for reaching out, and I am happy to help!
    I’ve sent you an email via the W3 Total Cache support channel and provided you with the instructions there.
    This is a public form, and we should avoid posting sensitive information here.
    Please check your email and let and reply to it if you have any questions

    Thanks!

    #161172 Reply
    Channagangaiah C
    Guest

    W3 total cache plug-in is not supporting my website theme, could please cancel the subscription and refund back the amount. I have already raised the issue with billing team under WordPress dashboard W3 plug-in…

    #161239 Reply

    Hello,

    Thank you for your feedback.
    I’ve sent you an email, but I never got a reply.
    Can you please check your inbox again and reply to our email?
    Thanks!

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