Tagged: W3 Total Cache Troubleshooting
March 18, 2022 at 10:11 am #48700Theodor Aron PorutiuGuest
I spent the better part of the day trying to deploy W3 Total Cache on our test site. It doesn’t work. I enabled Cloudflare CDN, and used the recommended settings for caching, minification, etc. There is no discernable change in the Google Pagespeed tests, with or without W3 Total Cache active. I ran the tests after clearing the cache, and from multiple devices and internet connections. No change. I debugged and W3 doesn’t seem to be active on my site, despite no error warnings, or evidence to point out that something might be wrong.
I’d appreciate some help in making it work.
Thanks a lot,
TheoMarch 18, 2022 at 10:20 am #48725
Thank you for reaching out and I am happy to assist you with this.
Indeed I do not see W3 Total Cache enabled on the website URL you shared. Can you please confirm if the W3 Total Cache is currently enabled and confirm the website?
Can you also please share the hosting provider? I can the
x-cache: HITheader when inspecting the website which indicates that you have some other caching layer like Server-side caching or similar. Can you please confirm this?
Can you also please check if there are any W3TC rules in your .htaccess/nginx.conf?
Thanks!March 18, 2022 at 1:28 pm #48736Theodor Aron PorutiuGuest
Yes it might not have been active when you looked. It’s active now on ahplayground.com.
I use Cloudways.
I don’t know how to check for rules in .htaccess/nginx.conf – can you send a tutorial along?March 18, 2022 at 1:52 pm #48751
I’ve checked again and I am still not seeing the W3TC enabled.
Can you please share the screenshot of the Performance>General settings page?
The .htaccess file should be in the root of your website’s folder on your host, and this is if you are using Apache, if you are on Nginx, that file should be called nginx.conf
Cloudways have the article with recommended settings, and also an article with detailed W3TC settings explanation.
This means that there should be no problem enabling and configuring W3 Total Cache on Cloudways.
Thanks!March 21, 2022 at 10:51 am #48757Theodor Aron PorutiuGuest
I checked htaccess, and as far as I can tell there are no rules for W3T, but if you send me a code example of what should be there I can confirm 100%.
I read the guides you sent along, I already had most of the recommended settings, I just changed like 1-2 things.
Here’s a screenshot from the General Settings tab. It’s not the whole page, but if you’re curious about the settings, they’re the ones from the guide.March 21, 2022 at 1:50 pm #48852
Can you please confirm you are not using any other plugin to Cache or Minify?
Please drop us a note directly via the plugin in Performance>Support so I can check this for you.
Thanks!March 23, 2022 at 9:11 am #48892Theodor Aron PorutiuGuest
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