Tagged: Installation
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AuthorPosts
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August 10, 2021 at 6:20 am #41520Mike KubiakGuest
I want to change the settings for W3TC (free version) but all of a sudden it does not show up in plugin list on WordPress. And I can’t update it either since it doesn’t show up in plugins list. Any help would be appreciated.
August 10, 2021 at 6:50 am #41531Marko VasiljevicKeymasterHello Mike,
thank you for reaching out and I am happy to assist you with this.
If the plugin is not in the “Installed plugins” list, this means that W3TC is not installed.
Have you tried re-installing W3 Total Cache by adding a new plugin?
Thanks!- This reply was modified 3 years, 4 months ago by Marko Vasiljevic.
August 10, 2021 at 11:19 am #41536Michael KubiakGuestW3TC has been installed and running for over a year. Recently I got these messages:
“W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /Sandbox/wp-content/advanced-cache.php.”
“W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /Sandbox/wp-content/db.php.”
I tried to go into the settings on W3TC to see what was going on and it was no longer in the plugin list. I used file manager to delete the files in the message. They successfully were deleted but W3TC still did not show up in the plugins. I can’t reinstall it until I delete it. I can’t deactivate it and cannot delete it since it doesn’t show in the plugin list. Can I use file manager to delete the entire W3TC directory from the Plugin Directory and then reinstall or will there be unexpected consequences?
Mike
August 10, 2021 at 11:20 am #41545Marko VasiljevicKeymasterHello Michael,
Thank you for the information.
You should try to manually remove any existing W3TC files and reinstall the plugin:
1. Check .htaccess File (make backup)
W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
2. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– db.php (if exists)
– upgrade folder
– delete w3-total-cache folder in wp-content/plugins/ (if exists)3. Go to your wp dashboard and re-install W3 Total Cache
I hope this helps!
Thanks!
August 12, 2021 at 5:17 pm #41684Mike KubiakGuestThank you — your advice worked. I uninstalled W3TC successfully. Because the site is in a shared environment I installed WP Super Cache instead to see if it will work better in a shared environment.
Mike Kubiak -
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