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I want to change the settings for W3TC (free version) but all of a sudden it does not show up in plugin list on WordPress. And I can’t update it either since it doesn’t show up in plugins list. Any help would be appreciated.
W3TC has been installed and running for over a year. Recently I got these messages:
“W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /Sandbox/wp-content/advanced-cache.php.”
“W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /Sandbox/wp-content/db.php.”
I tried to go into the settings on W3TC to see what was going on and it was no longer in the plugin list. I used file manager to delete the files in the message. They successfully were deleted but W3TC still did not show up in the plugins. I can’t reinstall it until I delete it. I can’t deactivate it and cannot delete it since it doesn’t show in the plugin list. Can I use file manager to delete the entire W3TC directory from the Plugin Directory and then reinstall or will there be unexpected consequences?
Mike
Hello Michael,
Thank you for the information.
You should try to manually remove any existing W3TC files and reinstall the plugin:
1. Check .htaccess File (make backup)
W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
2. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– db.php (if exists)
– upgrade folder
– delete w3-total-cache folder in wp-content/plugins/ (if exists)3. Go to your wp dashboard and re-install W3 Total Cache
I hope this helps!
Thanks!
Thank you — your advice worked. I uninstalled W3TC successfully. Because the site is in a shared environment I installed WP Super Cache instead to see if it will work better in a shared environment.
Mike Kubiak
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