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  • #78254
    brenkman ollie


    When W3TC (Premium) is active, ALL my videos are blank and unreadable ! I’ve got about twenty vid-galleries which are 90% of the interest of my site…
    Ouate de Feucq ?
    I can create you an ADMIN account if needed.

    Regards, -removed-

    Marko Vasiljevic

    Hello Brenkman,

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    As I can see, the W3 Total Cache is not enabled at the moment, so I am not seeing if there are any errors in the console that may be helpful for troubleshooting this issue.

    Can you please re-enable W3 Total Cache and disable W3 Total Cache settings one by one in Performance>General settings, save settings, and purge the cache after you disable each setting and see which one might be causing this?
    Thank you!

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