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I’ve purchased a few images and have an invoice for them, however, the watermarks continue to show up even if I remove and re-add the images.
Hello Cody.
Thanks for posting your question regarding the watermarks persisting on your images after having purchased them. I’m sorry to see this is happening. I would suggest removing the images and replacing them with the size image(s) that you purchased. If you’re still experiencing issues after that, I recommend you make a backup of your website then update any BoldGrid plugins/themes as well as your WordPress core installation. These updates can help correct bugs and plug security vulnerabilities.
If you continue to experience issues, please reply back with the exact steps you are taking to replicate the issue you are reporting. Also, be sure to include the details of your WordPress and BoldGrid plugins/themes/installation for us to be able to provide more assistance.
Sincerely,
Carlos
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