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Good day, we have purchased the W3 Total Cache Pro plan for our project. When we activate the WebP Converter, we encounter 500 errors in tasks such as testing the General page and Object Cache. We need practical assistance with this issue. There are no errors recorded in the debug log.
Hello,
Thank you for reaching out, and I am happy to help!
we encounter 500 errors in tasks such as testing the General page and Object Cache.
Can you please clarify this and share some screenshots of where in the W3 Total Cache you are seeing the 500 error?
Is the webp only active or are you running the conversions?
Thanks!
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