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  • #164804 Reply
    natascha
    Guest

    Dear Sir/Madam,

    I would like to update the PHP version on my website http://www.shirleydaisy.com. I currently have version 8.0, but when I try to update to version 8.2, the website stops working. I have discovered that this is caused by the W3 Total Cache plugin, and I would like both to work.

    Could you look into this for me? I am unable to resolve it myself.

    Kind regards,
    Natascha

    #164912 Reply

    Hello Natascha,

    Thank you for reaching out, and I am happy to help!
    Can you please share more information about how the website stops working and what happens in the front end?
    How did you determine that the W3 Total Cache is responsible for the issue you are having?

    Can you please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled, and see which one might be causing the issue?

    Thanks!

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