What is causing fatal error when I try to activate | BoldGrid
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  • #22736 Reply

    When I try to activate I get the following error:

    Fatal error: Uncaught Error: Class ‘BoldgridLibraryLibraryLicense’ not found in /var/www/html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php:39

    Stack trace:

    #0 /var/www/html/wp-content/plugins/boldgrid-inspirations/boldgrid-inspirations.php(64): BoldgridInspirationsPremiumAttribution->__construct()

    #1 /var/www/html/wp-admin/includes/plugin.php(1897): include(‘/var/www/html/w…’)

    #2 /var/www/html/wp-admin/plugins.php(172): plugin_sandbox_scrape(‘boldgrid-inspir…’) #3 {main} thrown in /var/www/html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php on line 39

    #22738 Reply

    Hello C. Mealer,

    Thanks for submitting a question about this error. Are you able to provide some background information about what triggered the error? Which plugin specifically were you in the process of activating?

    Any steps you took along the way might help us replicate the error and find a cause.

    Best,

    Christopher M.

    #22737 Reply

    Oh can I EVER chime in here. JETPACK!!!!! Comments!! I tried Jetpack (big mistake) with Boldgrid. Toggled comments background to dark, (bigger mistake) then toggled them back to white–which was a no-go. This was my last straw for testing it anyway, so I uninstalled Jetpack and replaced it with another commenting tool. This is when the fun started. The new tool still retained the “dark” theme–however, this then means white text on white background. LOVELY. I checked the CSS of the comment plugin and it does not control text color, which means the theme does.

    Well no problem there right? Except JETPACK also does! Somehow Jetpack managed to write inside the theme’s space, or vice versa.

    The next thing that happens? Stage delivers Internal server error. Then customizing the active theme delivers 500 internal server error.

    So I completely uninstalled Inspirations, but left the stage (mistake) and the building blocks (bigger mistake). Flushed cache, checked CPANEL file manager. All good. Re-installed Inspirations, instant fatal error. (pretty close to the above)

    So I got smart. Fully removed Boldgrid from the site. Checked file manager, Yep, gone. Do a fresh install from Softaculous. Whaddayaknow? FATAL ERROR.

    Here’s the error, anonymized:

    Fatal error: Uncaught Error: Class ‘BoldgridLibraryLibraryLicense’ not found in /home/Userxx/MyWebsite.com/wp/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php:39 Stack trace: #0 /home/Userxx/MyWebsite.com/wp/wp-content/plugins/boldgrid-inspirations/boldgrid-inspirations.php(64): BoldgridInspirationsPremiumAttribution->__construct() #1 /home/Userxx/MyWebsite.com/wp/wp-admin/includes/plugin.php(1897): include(‘/home/Userxx/co…’) #2 /home/Userxx/MyWebsite.com/wp/wp-admin/plugins.php(178): plugin_sandbox_scrape(‘boldgrid-inspir…’) #3 {main} thrown in /home/Userxx/MyWebsite.com/wp/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php on line 39

    #27433 Reply
    San
    Guest

    I’m kind of worried this hasn’t gotten a response in the past two years. I’m also dealing with the fatal error, and i actually didn’t do ANYTHING. It all worked one day; a week later, i tried to log into WordPress and it gave me the error. So i tried shell access and no matter what i attempt, it tells me there’s a

    “PHP Fatal error: Uncaught Error: Class ‘Boldgrid\Library\Library\License’ not found in home/site/etc/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php:39”

    I cannot uninstall the plugin or delete the plugin. It won’t even let me LIST my plugins–it just returns this error.

    #27441 Reply
    Jesse Owens
    Keymaster

    Hi San-

    We recently migrated these forums from another platform, and it looks like the final reply might have been lost in the migration. Sorry about that! But not to worry, we’re actively maintaining these forums now.

    Since you’re proficient using the shell, here’s how I would fix this:

    wp plugin delete boldgrid-inspirations --skip-plugins
    wp plugin install https://repo.boldgrid.com/boldgrid-inspirations.zip --activate

    Adding the modifier –skip-plugins to the first command will bypass the error so that you can delete the plugin. Those two steps should resolve the error, but if you still experience an error afterwards, deactivate the remaining BoldGrid plugins, install Inspirations, and then activate the other BoldGrid plugins.

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