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  • #22577

    I built a site through the Boldgrid demo site and have backed it up to zip to migrate to GoDaddy on their WP hosting platform. I installed the Boldgrid Backup plugin but when I try to restore my backup file, I get an error, “Could not copy file.: index.php” and the backup fails. What can I do to resolve this?

    #22578

    Hello,

    Thanks for submitting a question about an error when running a backup. It is possibly a permissions issue with the directory on your GoDaddy server. I advise checking first with GoDaddy support. Or, check the document root directory for 755 permissions. Support would be able to help you verify this information.

    Best,
    Christopher M.

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  • The topic ‘Why do I get Boldgrid Backup error “Could not copy file.: index.php” restoring on GoDaddy?’ is closed to new replies.