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  • #162088 Reply
    Max
    Guest

    HI all,

    I am utterly disappointed with your product and service. First, you charge me double the amount that was stated before pressing the purchase button (just ignoring the discount) and dont respond to my claim at all. A day later I decided to go for the offered money back guarantee. Still no answer. Very disapointing. Do I really have to go through a legal case here now?

    So far 3 emails, 2 support ticket requests and including this one 3 attempts to get an answer via the forum. All no answer.

    Best,
    Max

    #162107 Reply

    Hello Maximilian,

    Thank you for reaching out, and I am happy to help!
    We’ve received all your emails and replied to all of them, and provided all answers via the W3 Total Cache support channel.
    Please check your email and continue any correspondence there so we can avoid duplicating the answers

    Thanks!

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Reply To: Reply #162107 in Why no response on money back request?
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