- September 24, 2020 at 5:03 pm #27494KikiGuest
I have set up WooCommerce with DICED BoldGrid, everything works except for the download after purchase. On WooCommerce all the settings are correct and should work, but “Your theme (Diced) contains outdated copies of some WooCommerce template files”.
boldgrid-diced/woocommerce/myaccount/form-login.phpversion 3.6.0 is out of date. The core version is 4.1.0,
Would fixing this resolve my problem?
How can this be resolved?September 24, 2020 at 5:51 pm #27503Jesse OwensKeymaster
I’m sorry to hear about the issues completing the download of your product. We’ll be releasing an update to the Diced theme in the coming weeks to address this template issue.
That being said, I think it’s very unlikely that the error is being caused by this template. The only change between 3.6.0 and 4.1.0 was a single CSS class that had a typo in it.
Since everything works except the download, the first thing I would check is your browser console’s error log while you go through the end of the order process to see if you are getting any errors. Here’s a quick tutorial on how to access your browser console:
Once you’ve got your console up, go through your order process and check for errors when the download should happen.
Of course, if you’d like to make sure the template update isn’t causing the issue, you can modify lines 15 and 105 of the theme file. Check out the differences between 3.6.0 and 4.1.0 and modify those two lines to match the code in green.September 24, 2020 at 6:23 pm #27507KikiGuest
Thanks so much Jesse!December 8, 2020 at 5:37 pm #32045Elisabeth KauffmanGuest
Having this same issue with the Grid One theme and WooCommerce. Will there be an update for this theme? Thanks!December 8, 2020 at 5:40 pm #32055Jesse OwensKeymaster
I checked out your site and it looks like you’re running several versions behind the current version of Grid One. The current version is 1.25.5.
If your site isn’t showing an update available, you can download the theme directly from this link and upload it to your site to make sure you’re on the latest version.December 8, 2020 at 5:50 pm #32056Elisabeth KauffmanGuest
Thanks! I will do that, because it doesn’t show it as available.
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