Hi,

I have a problem with the Total Cache Image Converter not running. I have used the WP Toolkit to take over wp-cron.php, and have set a manual cron job via the cPanel that runs every 15 minutes.

I’m not having issues with any other cron jobs.

My active editor is WP_Image_Editor_Imagick and WEBP is a supported format.

I see an error on the Image Converter page: WP Cron is not working as expected, which is required for image format conversions. The learn more link returns a 404 on the support site. https://www.boldgrid.com/support/enable-wp-cron/?utm_source=w3tc&utm_medium=wp_cron&utm_campaign=imageservice

If I use the Convert All tool this starts processing images, but fails after around 250. I can refresh my screen and convert again and it will work through another 250.

The issue is it’s not firing on image upload, even though Auto-convert is enabled.

I’ve tried changing the schedule of w3tc_imageservice_cron to every 15 minutes, and even manually trying to ‘run’ the cron job doesn’t start any images processing. I’ve now got around 7000 unconverted images. I can manually convert all in batches, but still need to find out why this isn’t working.

Do you have any suggestions on how to fix this please?

Thanks.