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Viewing 40 posts - 121 through 160 (of 230 total)
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  • in reply to: How can I delete my account? #23100

    Thanks Arnel. The site has already been deleted completely. How can I close my BoldGrid account?

    Great lead, thanks!!!!

    Big thanks will look into it

    in reply to: white label #23123

    Hi new to bold grid, Im using Wedge consulting inspiration and on the site title and logo page under the text is a transparent white block that is covering the background photo. It is only visible on the mobile display not the computer display. Can i get some advice on this please.

    Dear Arnel

    Appreciate your prompt reply, pardon my duplicate postings as this is my first time using your support center, didn’t know they were successfully sent through.

    Thanks for your confirmation on the compatibility of other web hostings with your website builder, I have already set up an account in BoldGrid Central, will try the rest out with your general instructions given first. Any further issues, can I post them here?

    in reply to: YouTube videos not centered after update #23139

    Arnel,

    Before updating, all I had to do was to paste a link in the Visual editor. What’s changed?

    Another problem after update – the customizer won’t load. See scvreenshot1

    in reply to: BoldGrids Works on GoDaddy #23561

    How boldgrid plugin could be installed and activated on Godaddy working hand in hand with WordPress? Would it be free and fully functional as one is using it in Inmotion for free with no extra charge?

    I have set the featured image as you described and it continues to select another image.  I’ve refreshed and rescraped.  The debugger still gives me the og:image error too

    in reply to: How to format photo captions #23166

    Hi, That’s not quite the answer to my question. Why does only “h2” print on the photo? None of the other “h” options show on image, as selected. Also, I’m not a web designer, I am a web designer out of desperation. How do I learn how these different caption types are best used? And if they perform by default, why can’t they track so you don’t leave words hanging oddly? Or give an indication about the size of the caption?

    Thank you Amel for clarifying the situation.

    Thank you Amel for the prompt and clear answer! C-panel has a file back-up feature which downloads the complete 13 GB BoldGrid site onto my personal computer as a “.tar.gz” file. Can you let me know if having that file would allow me to restore my BoldGrid site? Thanks again!

    in reply to: Background image is dum #23184

    Got it. Thank you Arnel!

    in reply to: Background image is dum #23186

    I can’t identify the CSS element with with Chrome inspect. Could you help me with this? Thank you!

    in reply to: Background image is dum #23188

    It appears that the problem fixed only partially. The Blog part of the site is still dim. Please, go to http://utro-svaroga.org , click on “Мировоззрение”, then “Журнал” to see this.

    in reply to: Widget CSS resize issues #23212

    Thanks for that, sorry for the delay on replying

    I have yet to try it on a real device, but the same thing happens in your Inspirations theme selector. On the Content tab [when selecting Venetian, Pageset etc.], selecting device from the browser/tablet/smart device icon set, selecting smart device make the Call to Action…

    MAKE
    BETTER
    BUSIN
    DECISI

    look broadly speaking as above.

    This can’t be right?

    in reply to: Background image is dum #23189

    The problem is fixed. There was an “!” in the CSS line {background: !  none} that shouldn’t be there. Thank to my hosting support.

    And thank you for your help!

    Alex P

    in reply to: Background image is dum #23190

    Kyle,

    That’s exactly what hosting support did first, and I tried it later. It didn’t change anything.

    Alex

    in reply to: Background image is dum #23192

    Hello Christopher,

    It’s been like this for long time, but didn’t bother me as it didn’t affect the overall look of the site. But now I need to change the background, and this glitch is on my way. My hosting company tech support tried to help: “… I was able to locate the cause of the “dimming” as a background put in place on the pages themselves which were obscuring the image. I was able to force the site to stop doing this by adding the following coding within the CSS for the site:
    body.palette-primary.page-template-default .hentry {background: ! none}

    That didn’t fix it.

    ” Checking the site I see that the coding to negate the background of the pages was being ignored by the theme. Checking further I was able to locate and update the css file at /home/utrosv5/public_html/wp-content/themes/boldgrid-evolv/css/color-palettes.css to make the background transparent. Checking the site directly I see that this is being applied to the site at this time.

    Please keep in mind, at my discretion I have done this as a courtesy as the page background is standard for the theme being used. The Support department does not assist with site theme coding or customization. No further assistance regarding theme customization will be provided moving forward.”

    It worked until I started editing the color scheme. When I started editing Footer’s color, the problem came back.

    Hope, this info will help.

    Alex

    in reply to: Photos sizes in gallery blocks #23202

    I can do that, but if the images need to be right-sized, then why is there a crop feature?

    I re-sized my pictures, deleted the old block, inserted a new block, changed the pictures to the right-sized images, and now the new block has larger images than an older, identical block. The page looks great in the Add Blocks window, but not in the editing window or on the actual site. I took pictures, but can’t seem to insert them here.

    in reply to: Photos sizes in gallery blocks #23203

    I am having this issue with the Grid One theme, WordPress 4.9.1, and BoldGrid on inMotion hosting. Most of the photos seem to size correctly, automatically. They look right when I am editing the page, but not when I view the actual page. I replace the photos in the editing page, select the photo, choose the change image icon, select the image, crop, and complete the change. Some pictures come out right, some too small, and some too large. Do I need to size the photos prior to uploading them?

    in reply to: Install hangs #23224

    While waiting, I did some more Google’ing about the lack of curl. On my system

    sudo apt-get install php-curl
    
    Solved the problem

    Installation complete!
    Thanks for the help, but I really should not have had these issues on such a standard and commonly used platform.

    I’m going to try to understand Boldgrid now (I am sure there will be more questions!)

    in reply to: Strange borders popping up around two pages #23215

    Thanks Arnel. I figured out the problem.

    Both of those pages were using the HOME template. All of my other pages use the DEFAULT TEMPLATE. In the last update to Boldgrid, I believe that your developers tweaked something that affected the BoldGrid blocks in the HOME template.

    I switched those pages to DEFAULT TEMPLATE and all is well now. Hopefully you can look into whatever happened to the HOME template.

    Appreciate your help!

    in reply to: Install hangs #23226

    Spoke too soon! It hangs again, error is:

    [03-Jan-2018 17:37:52 UTC] PHP Fatal error: Uncaught Error: Call to undefined function curl_multi_init() in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php:1912
    Stack trace:
    #0 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php(3387): Boldgrid_Inspirations_Deploy->deploy_page_sets_media_process_image_queue()
    #1 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php(3470): Boldgrid_Inspirations_Deploy->full_deploy()
    #2 /var/www/html/wp-content/plugins/boldgrid-inspirations/pages/deploy.php(86): Boldgrid_Inspirations_Deploy->do_deploy()
    #3 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-inspiration.php(459): include(‘/var/www/html/w…’)
    #4 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-built.php(614): Boldgrid_Inspirations_Inspiration->deploy_script()
    #5 /var/www/html/wp-includes/class-wp-hook.php(286): Boldgrid_I in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-deploy.php on line 1912

    after “Downloading media for pages….”

    More assistance required, please.

    in reply to: Install hangs #23227

    Brilliant, thanks.

    The php.ini file was fine, I just needed to “sudo apt-get install php-dom” and restart Apache.

    Log now looks like this (still going)

    • Finished Updating Remote Install Options.
    • Beginning theme deployment.
    • Finished theme deployment.
    • Beginning page set deployment.
    • Installing plugin: boldgrid-gallery/wc-gallery.php version 1.5.
    • Plugin installation complete.
    • Activating plugin…
    • Plugin activation complete.
    • Installing plugin: WPForms.
    • Installed plugin: WPForms.
    • Adding page: Home to primary menu.
    • Adding page: Gallery to primary menu.
    • Adding page: Contact Us to primary menu.
    • Adding page: Clients to primary menu.
    • Adding page: Info to primary menu.
    • Finished page set deployment.
    • Gathering media information for pages…
    • Finished gathering media information for pages.
    • Downloading media for pages..

    Fingers crossed!

    in reply to: how to place two buttons on same row #23221

    With boldgrid, i have a button, i want to add another button to the right of it. I am using the + add button and it keeps placing it on different rows.

    in reply to: Install hangs #23229

    Thanks, Arnel

    php error logging was on, no error_log path set. Now have this.

    I did try other inspirations. As I type, I am trying Resolve, Base, no Blog, Free. As the main website.

    No log again (in the “Installing your new content” WordPress page. Nothing written to the php log. Maybe things need to be restarted, so I restart the VM. I then get this in the php error log…

    [03-Jan-2018 14:51:08 UTC] PHP Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-survey.php:270
    Stack trace:
    #0 /var/www/html/wp-includes/class-wp-hook.php(286): Boldgrid_Inspirations_Survey->update_post(Array)
    #1 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)
    #2 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-attribution-page.php(122): apply_filters(‘boldgrid_deploy…’, Array)
    #3 /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-attribution-update.php(41): Boldgrid_Inspirations_Attribution_Page::get()
    #4 /var/www/html/wp-includes/class-wp-hook.php(288): Boldgrid_Inspirations_Attribution_Update->pre_option_boldgrid_attribution(false)
    #5 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(false, Array)
    #6 /var/www/html/wp-includes/option.php(58): apply_filters(‘pre_option_bold…’, false, ‘boldgrid_attrib…’, false)
    #7 in /var/www/html/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-survey.php on line 270

    Thanks

    Hi, I meant the advanced features in the Customizer. I used to be able to add custom html there but can’t seem to find it since the updates. Basically, I need to change the date in my footer.

    Thanks,

    Shona

    in reply to: No simple straightforward blog template #24166

    The  truth is boldgrid is  not built for bloggers. I am sorry to say this, the designers must have means to build boldgrid to help for building any blog pages easily.

    Thanks.

    in reply to: How to Recover a Deleted Section #24667

    I have the same problem – deleted section- but is unpublished.  Not sure how to undelete.

    in reply to: Changing font size on a page. #23308

    To adjust the font size, I put the cursor over the content so those edit tabs appeared, and I selected the orange one. It does the same thing as what the video shows. Never-the-less, I tried the method in the video and it behaved in the same fashion. It would be great if I could upload pictures here.

    I have WordPress 4.9.1 installed.

    Boldgrid Editor 1.6

    Boldgrid Inspirations 1.5.2

    BoldGrid SEO 1.5

    Loginizer 1.3.8

    Mailchimp for wordpress 4.1.12

    The following are installed and deactivated:

    Akismet Anti-spam 4.0.1

    WPForms Lite 1.4.3

    in reply to: Changing font size on a page. #23310

    http://www.keyportcitizensofaction.org is the page in question.

    I go to the page editor.

    I select the menu for “Edit Content”.

    I select “Font”.

    I then move the slider for “Font Size”.

     

    The method shown in the link you provided does work, but I would like to have the flexibility of changing the fonts on the page. The method in the link is very limited. And I expect to have that ability given the option is programmed into Boldgrid.

    in reply to: Changing font size on a page. #23312

    I just installed Boldgrid and this is the first time.

    Thank Arnel for the answer.

    My big problem is that I added several links and the contact information in the footer area under the footer menu using the Custom Footer HTML option (WEDGE V1.12.1). Now, I need to modify the email displayed in that area and I can not do it because that option was removed from WEDGE V1.13.1. Check my site (http://leadinforce.com) to see what I am talking about.

    I tried to add a new widget including the updated links and contact information but Boldgrid adds it before the footer menu, duplicating the information in the footer area.

    Any help with that problem will be welcome.

    Thanks,
    Cesar T.

    After further investigating the issue I had a “special” hyphen after boldgrid and diced in style.css, thus the match didn’t occur.  Stinkin’ TextEdit…

    Hi John-Paul,

    Thanks for the response, and that’s exactly what I did, but WordPress said that the Diced theme was not installed, thus my confusion.  How do I find out exactly what value the theme is using?

    in reply to: How do I change the color of font in the forms? #23943

    I’m having the same issue. Any fixes?

    I am having a similar issue. When I make changes in “Customize” / “Active Site” such as a header change, there is no “publish” button. Their is only an “X” and that make me lose all my changes. WordPress 4.9.1, BoldGrid Editor 1.6.

    Bold Grid Editor 1.6 and Bold Grid inspirations 1.5.2. I checked to make sure I have the most recent updates. I see the same result on IE 11 as I do on Chrome. I cannot find a plug in to update the themes. (I am using Cobalt if that mattters.)

    I also lost the options under Customize after upgrading to WordPress 4.9.1. I cannot make edits to my main menu. I am using Google Chrome and just deleted all cache and stored files and restarted the browser. The issue still exists.

    in reply to: Not being taken to my page #23365

    Thanks, I figured out the direction problem.  There was a second menu in which I had to make the changes.  Still cannot figure out the menu color issue.  It makes no sense that the menus don’t use selected color scheme for the template.

Viewing 40 posts - 121 through 160 (of 230 total)