| BoldGrid

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 130 total)
  • Author
    Posts
  • Kyle
    Member

    Hello,

    The easiest way to do this would be to create a custom CSS rule for this. You can find the text div id by inspecting the element in your browser and then create an entry like what i have added below and add it in the custom CSS section of your customizer.

    yourdivid {

    color: yourcolor;

    }

    in reply to: How to get premium support? #22320
    Kyle
    Member

    Hello,

    To access the premium support you would login to your BoldGrid Central account and click “Support Request” and it will create a ticket with them.

    Best Regards,

    KyleM

    in reply to: Password protection #22322
    Kyle
    Member

    Hello,

    You would need to find a plugin to do this, There are a lot of them out there, some will block the whole site behind a password wall, There are others that will allow you to restrict individual pages to specific user groups.

    Best Regards,

    KyleM

    Kyle
    Member

    Hello,

    When you create a new page it will not have any blocks until you add some to it. You do not need a paid subscription for it.

    Best Regards,

    KyleM

    in reply to: how to locate the text editor toggle button #22326
    Kyle
    Member

    Hello,

    When you create a new page there will generally not be any blocks until you add them to the page.

    Best Regards,

    KyleM

    in reply to: Photo Gallery Slideshow & Option #22328
    Kyle
    Member

    Hello,

    If the gallery plugin is not working for what your looking for your best bet would be to look for a plugin that looks like what you are looking for, Any WordPress plugin will work. You can find them here.

    Best Regards,

    KyleM

    in reply to: Can’t find a block accidently deleted #22330
    Kyle
    Member

    Hello,

    The blocks are randomly generated so its unlikely you will get the exact same combination again however if you remember how it looked you can build one that looks the same in the editor.

    Best Regards,

    KyleM

    in reply to: Inspirations: Error fetching categories #22371
    Kyle
    Member

    Hello,

    Your logs would be your PHP and web server error logs, You would need to ask your host where the logs are located for their platform. If you are still getting the error I would recommend replacing the core files for WordPress and your plugins and ensuring the database is not corrupted.

    Best Regards,

    KyleM

    in reply to: Typekit Support #22360
    Kyle
    Member

    Hello,

    There has been talk about adding it but no fixed plans as of now,  However, you can help get it added to the roadmap by creating a feature request for it here.

    Best Regards

    KyleM

    Kyle
    Member

    Hello,

    You can create a theme for your customers, you will just have to provide them a zip file of it to upload.

    Best Regards,

    KyleM

    in reply to: How do i get my site to go live? #22356
    Kyle
    Member

    Hello,

    Are you trying to switch a staged site to live on your existing site or are you replacing your existing site with one you have built elsewhere?

    Best Regards,

    KyleM

    in reply to: Can BoldGrid convert http to https URL? #22362
    Kyle
    Member

    Hello,

    To switch to HTTPS you will need to have an SSL certificate installed on your host and then you can use a plugin such as Really Simple SSL to switch the URLs. You may also have to change some of them manually depending on how you built your site.

    Best Regards,

    KyleM

    in reply to: Unable to Save Changes #23303
    Kyle
    Member

    Hello,

    You should not need to do anything else other than save draft, You may have to clear your browser cache before going back into the customizer. Are you seeing any errors in your PHP or Web server error logs?

    Best Regards,

    KyleM

    in reply to: Hamburger menu button in mobile version #22415
    Kyle
    Member

    The simplest way to do this would be to find the div for the hamburger menu and add custom CSS to for that div not to display. If you can provide us a link to your site we can show you what that entry would look like.

    Best Regards,

    KyleM

    Kyle
    Member

    Hello,

    You can use BoldGrid on any host that supports PHP, All you need to do is install WordPress on your site on godaddy and then install the BoldGrid plugins. You can download them here.

    Best Regards,

    KyleM

    Kyle
    Member

    Hello,

    I was unable to replicate the issue using the latest version of chrome(Version 67.0.3396.87) on our test site. I would recommend inspecting the element on your site to see if it is showing any errors in the console. There is a guide on how to use the console here. If that does not show any errors I would recommend reinstalling the BoldGrid plugins on your site to ensure your files are not corrupted.

    Best Regards,

    KyleM

    in reply to: AMP support #22433
    Kyle
    Member

    Hello,

    The AMPProject has a WordPress plugin you can use for this on their site. It can be found here.

    Best Regards,
    KyleM

    in reply to: Box with code at bottom of blog posts #22437
    Kyle
    Member

    Hello,

    You can edit these things however you will need to make a child theme to do this. We have a guide on how to create a child theme here.

    Best Regards,
    KyleM

    in reply to: Giving up on BoldGrid #22439
    Kyle
    Member

    Hello,

    When you edit your gallery you can click on an image and it should open up a settings bar on the right-hand side and at the bottom of that column you will see an option for “link to”. You can paste the URL you want the image to link to there and then when someone clicks on it on your website it should take them to the URL you pasted.

    Best Regards,

    KyleM

    Kyle
    Member

    Hello,

    Unfortunately, there is no way to do that as everyone’s screen is different, Even if they are the same physical size the DPI and scaling done by your OS will change them vastly. You can default the zoom to 160% using custom CSS, But it may cause the site to display unfavorable on screens other than yours. You can find documentation on adding the zoom custom CSS here.

    Best Regards,

    KyleM

    in reply to: Search Widget Not working #22483
    Kyle
    Member

    Hello,

    We would need to have a link where we can look at the search and its results to see whats going on. We would also need to know if you are using the default search or have added a plugin to replace the default search. However, the most common cause of 404 errors for pages that do exist is bad permalinks, an Invalid .htaccess file, or rewrite not being enabled on the server.

    Best Regards,

    KyleM

    in reply to: how do i change the color of the header to white #22486
    Kyle
    Member

    Hello,

    The simplest way to do that would be to use custom CSS. You can add the custom CSS by going to Dashboard > Customize > Advanced > Custom JS & CSS. If you can provide us a link to your site we can give you an example of what that should look like.

    Best Regards,

    KyleM

    in reply to: How do I add a contact button on page to link to email? #22488
    Kyle
    Member

    Hello,

    To have the contact form in a widget you would need to create on in WPForms which you can set to send the results to your email address, We have guides on how to do that here. Once you have the form created you can go to your Dashboard > Customize > Widgets > (pick an area here where you want the widget to show) > Add a Widget and pick WPForms widget and select the form you created earlier. When you go through the inspirations setup it will generally give you up to 5 pages depending on the theme you picked, You don’t have to use them, The home page would be the main page and you can delete all the others ones and just have everything on there. You can remove them by going to Dashboard > Pages > All Pages.

    Best Regards,
    Kyle M

    in reply to: HTTPS Broken on Home Page #22490
    Kyle
    Member

    Hello,

    There are no issues with any of the BoldGrid themes or plugins and HTTPS. The most common causes of HTTPS issues would be links on the page using HTTP instead of HTTPS or If you are using a CDN most of them will cache pages which can lead to issues if it was cached before you made the switch so that the CDN was displaying URLs that have not been updated or if you are using a CDN plugin it could have moved content to use a URL for the CDN that is not HTTPS or may have a conflicting name on the certificate. If you could provide us a link to your site so we can see what SSL error is showing or can give us a specific error message we can tell you what needs to be done to resolve your issue.

    Best Regards,

    KyleM

    Kyle
    Member

    Hello,

    To change the font in specific places on your site you would need to use custom CSS. To do this you would inspect the text in your browser (both chrome and firefox have this feature) to find the div id. Once you have the div id you would log in to your dashboard and go to Customize > Advanced > Custom JS & CSS and you would create an entry for the div id you found with the sizes and fonts you want.

    The splitting up of the posts on multiple pages with the navigation is called pagination and your site should do this for you automatically when you have more than the specified amount of blog posts for a single page. You can change the number of posts it shows per page in your dashboard by going to Settings > Blog.

    Best Regards,

    KyleM

Viewing 25 posts - 1 through 25 (of 130 total)