Your comments
Hi Jeffrey,
My name is Brad, I am one of the developers on the BoldGrid Backup plugin. Thanks for the heads up about the FTP issue. I'm working on a fix now, and I was hoping you would be willing to help test the changes when they're ready. if you are, I'll let you know how to test (probably later in the week).
If you're curious at all about the technical aspect of the issue, I've been working on it here - https://github.com/BoldGrid/boldgrid-backup/issues/9
Thanks again!
- Brad
Customer support service by UserEcho
Hi again Jeffrey,
Sorry for the delay in getting back with you. Today, we released BoldGrid Backup 1.7.2, which fixes the issues you reported. Are you able to upgrade to the latest version, test the FTP issue, and let us know how it goes?
Thanks!
- Brad