0
Planned

"Error loading blocks - Please try again later" - getting this repeatedly. I'm on a Gigabit fiber connection.

Myles 2 months ago • updated by BoldGrid (Support Agent) 2 months ago 3

I'm trying to add a new block.  I keep getting "Error loading blocks - Please try again later" I'm on a fast connection.  This is happening day after day.  

Under review

Thank you for contacting us.


I am sorry to hear that you are getting this error in your BoldGrid installation, I know how frustrating it is when something doesn't work as expected.


In order to troubleshoot this bug we will need some additional information.  Please respond to this message with the following:


  • Browser (Firefox, Chrome, etc.)
  • Operating system (Windows, OSX, etc.)
  • Active plugins on your website
  • Running version of the Post and Page Builder

Chrome

OSX 10.13.4 

Plugins: Anti-Spam by CleanTalk, Boldgrid Easy SEO, BoldGrid Gallery, BoldGrid Inspirations, Imagify, Post and Page Builder 1.7.4, WP Rocket, WPForms Lite

Planned

Thank you for contacting us.


I have submitted a ticket to our Development team with the provided information and I hope that they are able to fix this bug in an upcoming release.