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Not a bug

Unable to add new social media buttons in menu

idnar667 9 months ago • updated by Iris 3 months ago 5

When I go to customize the social media buttons and click "add" it doesn't do anything. Is there a work around for it?

Under review

Thank you for contacting us.


I am sorry to hear you are having issues adding Social Media Buttons. For the Social Media Menu, have you selected a location where it will show? This displays at the bottom of the menu, and at least one location would have to be selected for it to work.

We have some useful information in our Support Center as well that will assist you with this: https://www.boldgrid.com/support/using-the-customizer/working-with-menus-in-boldgrid/


Please let us know if you require any further assistance, we are glad to help!


Yes. Facebook is already positioned in the top right corner. I am also unable to add menu items to the nav even though there are 6 items in it already.

We would be glad to look into the issue on your behalf. Can you share the domain name you have this problem on?

Actually I just logged in today and it works. Wp was just updated and we updated the theme and there must have been an issue with it. Thanks

Not a bug

Terrific! I am glad to hear you were able to resolve the problem. Please let us know if we can be of further assistance, we are glad to help!