i need access to my account so i can edit my web page
Apologies, but BoldGrid does not provide phone support. You can contact your hosting service if they provide technical support. BoldGrid is a plugin for WordPress, so it doesn't have any function that prevents or provides access to your site. You may need to go through the process of access recovery for your WordPress installation.
If you have any further questions or comments, please let us know.
Customer support service by UserEcho