Your comments

Hello JDNaturalsFL,

You will need to add some code in the Customizer under the Custom Theme CSS section (in Advanced).  Here is the code:

.palette-primary li.menu-social > a {
color: #123456 !important;
font-size: 5em;
}

You will need to play with the values for color and font-size until you find the right ones for your site.  You can simply use the Google search engine to find the hex value to get the color you wish to use.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.

 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              

Hello Jeffrey,

Sorry for the problem with your tomatochef1.com not activating.  I checked that domain name and it's either pointing to an existing account, add-on domain, or being re-directed. When I type in that domain name, it's jumping to tangychef.com and therefore cannot be used for the WordPress site that you using.  You may need to set it as an add-on domain or remove it from a parked domain in cPanel. Any DNS change make require up to 24 hours, but typically it is much faster. If you require further assistance on this manner, then you may need to speak with your host's technical support team.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

Hello Smdinfo,

Sorry for the problem with the Customize section not showing. We cannot duplicate the issue here.  Make sure that you have the latest versions of BoldGrid and the themes that go with it.  Remember that if you have another theme framework (e.g. Genesis, Layers, etc.) loaded, then it may conflict with the BoldGrid plugin and themes.  Try testing BoldGrid without other plugins loaded and see if you can duplicate the issue you're seeing in your environment.  If you continue to have the problem, then please provide us more information on your domain, the version's you're using, the steps you're taking (so we can try to reproduce the problem), and a description of your WordPress installation (version, plugins, etc.).

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

Hello Finfree03,

I got a reply from the BoldGrid technical team and they found that the server had sent 11 welcome/confirmation emails and 1 forgot password reply.  However, you don't need the confirmation email to login to the site.  You will need to contact your hosting provider if you are having problems with the login credentials.  The ticket (#1045) will be similar to this reply.  Tickets are private, while the questions are public facing and can be searched by others searching for answers with similar issues.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.

Hello Finfree03,

Sorry for the frustration with the issue of confirming the account.  The issue is being reviewed and you should get some feedback on it shortly.