Your comments

Thank you for contacting us.


I am sorry to hear that you are having trouble getting the page edit screen to load.  This problem has not been reported to us by other users and there are many potential causes for this problem.


The most likely source of the problem would be another plugin that is conflicting with the page editing options that are available in BoldGrid.  Try deactivating all plugins except the BoldGrid Inspirations and the Post and Page Builder plugin to see if you are able to access the editing options.


Please let us know if there is anything else that we can do to assist you.



Thank you for contacting us and for your feature request!


I have created a ticket regarding your request with our Development team for consideration, and I hope that they are able to add it in a future update of our Cloud WordPress system.


Thank you for helping us improve BoldGrid!

You're welcome, I'm glad to hear that you were able to change your Connect key!


If there is ever anything else that we can do to help, please do not hesitate to ask.

Thank you for contacting us.


You can change your Connect key without accessing the database by using the Add Block interface.


Select the Add Block option from the page editing screen.




The next screen will have a button in the top left that says Get Premium.  Click that button and a popup will appear that allows you to change your Connect key.

Please let us know if there is anything else that we can do to assist you.

Thank you for contacting us.


I am sorry to hear that there were some problems getting the Googlebot to crawl your website.


All of the provided links are currently accessible, so it is possible that it was only a temporary issue.  It is also possible that there are security plugins installed on your website that might also be responsible for the interference.  I would try temporarily deactivating any security plugins that you might have and request the Googlebot to crawl your website again to see if it works.


Please let us know if there is anything else that we can do to assist you.

Thank you for your feature suggestion!


I have submitted this feature to our development team for consideration in a future release of the gallery plugin and I hope they are able to add your requested features soon!

Thank you for contacting us!


I have created a ticket with our Development team to consider your feature in a future release of the SEO plugin and I hope that they can add it soon.


Thank you for helping us improve BoldGrid!

Thank you for contacting us.


I have submitted a ticket to our Development team with the provided information and I hope that they are able to fix this bug in an upcoming release.

Thank you for contacting us.


I am sorry to hear that you are getting this error in your BoldGrid installation, I know how frustrating it is when something doesn't work as expected.


In order to troubleshoot this bug we will need some additional information.  Please respond to this message with the following:


  • Browser (Firefox, Chrome, etc.)
  • Operating system (Windows, OSX, etc.)
  • Active plugins on your website
  • Running version of the Post and Page Builder