Your comments
Hello Tpatwood,
Sorry to hear that you want to remove BoldGrid. If there are any technical issues that you need addressed for the product, then please let us know and we can at least try to help with the issue(s).
BoldGrid is a series of plugins that work with WordPress. So, in order to remove it, you'd have to go to the Plugins section of the WordPress Administrator, deactivate the BolGrid plugins, then remove them as needed.
Typically, if you have installed WordPress, then you will have at least a few of the default themes already loaded. You should load at least one theme if you have removed default WordPress themes. When you remove the BoldGrid themes, then your non-BoldGrid themes should remain.
I hope that helps to answer your question! If you require further assistance please let us know!
Regards,
Arnel C.
I've been told that at this time, there is no limit.
Hello David,
Sorry for the error you'r getting when you upgrade to Pro. Are you trying to upgrade the WPForms plugin to pro? If you are, then you will need to contact WPForms support regarding the error. We use WPForms as one of our plugins for the forms that are used in BoldGrid, but we do not make that particular plugin. If you're referring to a different upgrade, then please provide more information on it so that we can investigate the problem in more depth.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.
Hello Imtiaz,
Thanks for your question concerning the 10 websites and the $60/year subscription. At this time, you can use the plugin(s) with the license for all 10 sites without having to get a subscription for each site.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.
Hello Erosche,
Thanks for your question concerning how the CSS is being called when you create the child theme. We would need more information on how you are creating the child theme in order to troubleshoot the issue. If you are making only a few changes, you can also use the Custom CSS option within the Customizer (under Advanced). Changes saved in that section would not be removed by a theme update. Please provide a little more information, such as the URL in question and how you're creating the child theme, then we would be able to investigate the issue in more depth.
Hello Tim,
Thanks for your question about removing widgets from the Primas theme in BoldGrid. Actually, those are not built-in widgets. If you're in the customizer and you're hovering over plus signs in the header and you see "Widget", those are the locations where a widget would be located. Inspirations are built using a Bootstrap grid and cannot be adjusted in that way without using custom code. We do not provide that kind of service through the support center website. I recommend that you submit a ticket to support@boldgrid.com. If you have an account through BoldGrid Central you can also use the support form there. Apologies that we can't provide code for that type of issue directly. If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.
Hello Thje Wei Dee,
I actually answered your question on the hosting platform as well as here. To re-iterate:
There
are a number of recognized social media platforms. The ability to add a
NEW icon is not part of the existing functionality within BoldGrid -
though that is a good feature suggestion.
To add a recognized social media icon to your social menu list, you
have to create a custom link and then type in the social media URL. As
long as the URL is recognized, a social media icon will appear in the
menu list. If it's not recognized, then text in the custom link title
will be used.
I have sent a copy of your comment to the BoldGrid staff so that they could address the issue as well. If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.
Hello Kahla,
Captions are generally part of an image. For example, if you add an image, and then edit it using the page/post editor you'll see an option for the caption. This is generally because the internet then knows that the caption belongs to the image. This also goes for the alt text, in case the image can't be shown.
Blocks are arranged per the grid used to format the page. BoldGrid uses a bootstrap grid system, so if you're adding a block with an image, then the next block will need to be within that column where you're placing the image. So, for example, if you create an image that spans the page, then the block requires that the text block would need to span the page width as well. Only then can you center the text. If you can provide more information about your exact steps, then we can help to show you how you can center text that is not going to be part of the actual image itself. Please provide more information on theme you're using as well.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.
Customer support service by UserEcho
Hello Ozean,
Sorry for the confusion with using/creating the Blog. BoldGrid is a series of plugins for WordPress that make it easier to build a WordPress site. Understanding the creation of a blog using WordPress will probably be the best way for you to understand it. We have a few articles in BoldGrid that talk about it. Check out these links:
The documentation from WordPress for beginners can be found here: https://codex.wordpress.org/Getting_Started_with_WordPress.
WordPress is primarily is a blog application. The built-in functionality allows you to create posts that can include a picture. Preview text is also available to an extent. If you go to the WordPress.org showcase you can see many examples of sites using this format. You can also search through a search engine and then find many free tutorials that talk about how WP works and how to use it for a blog.
I hope that helps to answer your question! If you require further assistance please let us know!
Regards,
Arnel C.