Your comments

Hello Clarebraithwaite,

Thanks for your question about rounding image corners.  If your image is the BACKGROUND image, you can round corners on the image by opening the page (using the Classic Editor) which contains that image, then going to one of the handle controls at the bottom center of the page and select Advanced Control .  In that section, look for Border Radius.  You can select individual corners by unlocking the sliders with the option in the top right corner, or change them all together by leaving them locked.  Use the slider to adjust the corner radius.

If the image is inside the page, click on the image and then click on icon that looks like a geared sprocked - it's labeled Image Design.  Here you can choose how the picture will be displayed - which includes rounded corners.


Hope that helps!  Let us know if you have any further questions!


Kindest regards,

Arnel C.

Hello Ron,

I believe that the confusion lies in where you go to look at the background image.  You will need to go to the Page Editor (using the Classic Editor) and then use the controls in the menu to select the different sizes.  You can then go to the graphic and edit the size per the screen type (there's a desktop, tablet, and phone view).  If you continue to have problems with the issue, please try making changes there first.

The black border is a div with the background-pattern class.  It looks like there is an inline rule on the element with display: hidden !importantHidden is not a valid option for the display rule.  You would need to change hidden to none and that will hide it.  You can use the following code for this:

div.background-pattern {
display: none !important;
}

This needs to be placed in the Customizer >Advanced > Custom JS & CSS.  Add the code to the Custom Theme CSS section.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.

Hello!  The black border appears to be the background that you can add or remove in the Customization section.  The problem that I'm having is that even when I remove the pattern there appears to be a filler in there to help differentiate the area under the Call to Action. I'm going to refer this to one of the developers.  They will need to see if that pattern can be removed through a CSS setting.  As soon as he replies, I will post his answer in this thread.  If he is unable to resolve the problem I will update you on what we can or cannot do.  For now, try going to Customize > Background > remove any pattern or color selected.  I was able to do this myself, but I'm still seeing a faint pattern.  Apologies again for the headache.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

Hello Clarebraithwaite,

I checked my test sites using the Vacation inspiration in BoldGrid and I was not able to see a black border that I could remove.  If you can please provide a URL and identify the location on each page where the border appears, then we can investigate issue in more depth. 

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.

Hello dland01,

Thanks for the question about "sleeping" your website. If you are using BoldGrid, then your website is using WordPress.  If you really want to make your site non-accessible, then I would advise on using a "maintenance mode" plugin.  You can find an explanation and examples of these plugins here. If you are trying to retain the domain name or any search rankings, I would not recommend taking the site offline.  You should use information from statistics programs to determine how people are visiting the website.  If you see that you're not getting people visiting your website, then it may require some advertising to let people know of its availability.  Additionally, you may want to speak with a web developer/online marketing specialist if the problem is more of content or getting people engaged with your site.

I hope that helps to answer your question! If you require further assistance please let us know!

Regards,
Arnel C.

Hello Jessy - it appears that you tried to create another question in our older question system (which is in the process of being phased out).  Since all the details to your question are here, and this is the question & answer system that we are moving to, we will be responding to the issue here.

JT did answer your question with the appropriate information.  If you correctly add the "!important" flag in your CSS, then it overrides previous definitions.  If you are still having the problem, then please provide us with a URL of exactly where the problem is happening and we can investigate it in more depth. 

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

Hello JDNaturalsFL,

You will need to add some code in the Customizer under the Custom Theme CSS section (in Advanced).  Here is the code:

.palette-primary li.menu-social > a {
color: #123456 !important;
font-size: 5em;
}

You will need to play with the values for color and font-size until you find the right ones for your site.  You can simply use the Google search engine to find the hex value to get the color you wish to use.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.

 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              

Hello Jeffrey,

Sorry for the problem with your tomatochef1.com not activating.  I checked that domain name and it's either pointing to an existing account, add-on domain, or being re-directed. When I type in that domain name, it's jumping to tangychef.com and therefore cannot be used for the WordPress site that you using.  You may need to set it as an add-on domain or remove it from a parked domain in cPanel. Any DNS change make require up to 24 hours, but typically it is much faster. If you require further assistance on this manner, then you may need to speak with your host's technical support team.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.