Your comments

Hello!

Great question. WordPress will not let you upload .SWF Flash files by default, due to the security risks of Flash.

It's also worth mentioning that the major browsers are now blocking Flash content (and Adobe is officially killing the product in 2020), so your website visitors will have to take extra steps to view Flash content from your website.

That said, if you really do need Flash content, there are plugins available in the WordPress repository that will allow you to do this. Here are a few that I found from searching the repo. I haven't used any of these, so I can't officially recommend any of them, but you're welcome to try them out. The following links will launch a new Cloud WordPress installation with each of the plugins installed.

Hi Richard-

This is a great question. There are a couple of ways to modify the size of your embed without the text editor. You can use one of our pre-formatted Video Blocks which will give you several options for layouts with your video.

You can also use the drag-and-drop borders of the Video's container to modify the size. That being said, you can get the most control over your size with the Text Editor. I put together this video to demonstrate the different ways.

Hello,

Great question! We're determined that everyone who uses BoldGrid maintains full control over their website. While you'd lose access to premium features like automatic offsite backup storage and the premium blocks, everything you have created using your premium subscription will remain fully functional.

Hello,

Thanks for reaching out, I'm sorry to hear that you're having difficulty connecting your domain to your website.

Generally speaking, in order to host your website on a Domain Name, for example, "yourdomain.com," you'll need to accomplish the following steps:

  1. Register the domain, either through a domain registrar or with your web host.
  2. Point the domain to your hosting IP address via your host's DNS management interface
  3. Finally, configure your WordPress and BoldGrid site to use the domain as it's Site URL.

In order to configure your WordPress and BoldGrid site to use the domain as it's Site URL, visit the Settings -> General Menu, and update the fields WordPress Address and Site Address to your domain.


I hope this helps,

Jesse Owens
Community Manager

Hello Dave,
Thanks for reaching out, I'm sorry to hear that you're unable to Customize your site, that is a puzzling issue.

My first thought is that this error sounds like it may be related to WordPress Multisite. If your network Super-Administrator has not granted individual site Administrators the capability to use the Customizer, that would be the error I would expect to see. At this time, we do not recommend using BoldGrid themes with WordPress Multisite due to multiple compatibility issues we've seen.

Other than that possibility, it is possible that your User's capabilities may have been somehow altered or corrupted. If you are an Administrator, this can be resolved with a WP-CLI command:

wp role reset administrator

If neither of these ideas resolve the issue, can you reply back with your Site Health info? This can be found by visiting yourdomain.com/wp-admin/site-health.php?tab=debug and clicking the "Copy Site Info to Clipboard" button.

Hope this helps for you,

Jesse Owens
Community Manager

You're very welcome! If you'd like, you can leave a review on WordPress.org for us.

Hi Edwin-
I wanted to update you, our development team has just released a new version of the Post and Page Builder that resolves this issue, allowing you to use any text domain or child theme name you'd like. If you update to version 1.10.2, you'll see the changes. Thank you very much for the feedback!