Your comments

Hello-

I can think of a couple of ways to accomplish this. Probably the easiest way would be to use a plugin like Widget Logic and test for is_archive() && is_category('announcements'). You can use this to determine which sidebar widgets show up based on the logic you need.

That said- if you do want to create a new template in a child theme of Haven you should check out base.php, and use the wrappers you see there. You can also make a file called archive.php, which will be used on category pages and you don't need to use a wrapper for it to work.

Hello Earl-

The theme in your screenshot has three columns, and you're right that none of the BoldGrid themes support this. There are many three-column themes available for free on WordPress.org that might be able to accomplish what you need.

It does look like a lot of the content in your screenshot is being provided by different widgets. For example, the "Forum Updates" looks like it's probably a recent posts widget, and the events on the left would be provided by an events plugin

You can use BoldGrid's Post and Page Builder, along with all our other plugins, with most 3rd-party themes. 

Thank you for contacting us!

To get the best support possible for W3 Total Cache please create a post in the public forums https://wordpress.org/support/plugin/w3-total-cache/.

If you're able to make a post there, the developers will be able to get the necessary information to resolve the issue for you.

Hello Tom-

Can you provide a copy of your backup log so we can take a look? You can do this by going to Total Upkeep > Tools > Logs > Click your latest log

We can use the information in the logs to see what may be going wrong and get you all set.

Hello-

The most common cause of this issue is that WordPress sends email using unauthenticated phpMail, which many email providers may block as Spam.

Check out this article for some recommendations on setting up an SMTP Plugin to improve your email deliverability.

Hello Rob-

Thanks for the reply! Using the Post and Page Builder to build emails is something that I do not recommend.

HTML for email is very different than modern HTML for web design. Check out this article from MailChimp that puts it really well:

You [should be] comfortable coding in and using HTML tables for structure, and working in coding standards that were state-of-the-art in 1999. Feel free to crank up a little TLC or Goo Goo Dolls to get into the spirit of things.


Email support for HTML is very rudimentary. Whereas your website can use things like Stylesheets and JavaScript to make the site look very modern and clean, HTML emails still rely on inline styles, and even using tables for grid-based design. Companies like MailChimp, Constant Contact, and MailPoet have put years of work into making attractive email templates, and that's something we really can't compete with at this time.

So, that being said, I have to reiterate that using HTML from the Post and Page Builder to paste into your email templates is probably not going to work well, if at all. The code in the Post and Page Builder depends on having your website there to provide CSS and the JavaScript libraries needed to look the way it does, most notably the Bootstrap libraries, which will not work in an email.

Hello Jen,

Thanks for reaching out. I took some time today to update the code and plugin to enable comments on pages to fix some bugs and make it look more consistent with the theme. In order to update, please delete the existing plugin and re-install the new zip file fresh.
Please let us know if you need additional assistance styling your comment forms!

Hello Rob-

Currently, the Post and Page Builder is limited to posts, pages, and CPT's (Custom Post Types) that extend WordPress posts and pages. 

One potential workaround would be to create the content inside of a post or page, switch over to the text editor and copy the HTML code, and then paste it into your TinyMCE-based editor. 

May I ask what type of content you're editing in other TinyMCE interfaces? If this functionality could benefit a large number of users, we might want to submit a feature request for our development team to review.

Hello Yousef-

Thanks for your interest in W3 Total Cache! We have a few different guides for setting up the plugin, including how to set it up for a shared hosting account, how to set it up for VPS or Dedicated Server hosting, and a guide for safely testing your configuration to avoid breaking your site.

We do also have a premium support option to let one of our experts set the plugin up for you, which you can access directly from your WordPress Dashboard.

I hope this answers your questions!

Hello Mary-

Some of our users did report this same error after updating recently, please take my apologies for the fatal error on your site. Can you try the solutions outlined in this post on our official W3 Total Cache support forum?