Your comments

Another possibility I just noticed, in the Jetpack section of your Site Health, it says:

jp_plugin_dir: /home/-/public_html/wp-content/plugins/jetpack1/

That's definitely not the correct "slug" for Jetpack. (i.e. jetpack1 and not just jetpack). You may want to delete Jetpack and download it again from the WordPress repo.

Thank you very much for that information.

The first thing I notice here is that your BoldGrid Backup Premium plugin is pretty out-of-date. Can you try deleting BoldGrid Backup Premium (not the regular plugin, just the premium extension) and re-installing it from here:
https://repo.boldgrid.com/boldgrid-backup-premium.zip

Hello,

Thanks for the question. BoldGrid itself doesn't interact with your Domain's DNS- it is a suite of plugins and themes for WordPress.


Your hosting provider will be able to provide you with the information you need to point your domain to your hosting account. 


If you don't have a hosting provider yet, we recommend these great WordPress hosts.

Hello,

Thanks for the great question. I'm sorry to hear you're having trouble centering your logo.

The Callaway Theme is designed with a right-side Logo, so it doesn't actually support being centered by default. However, you can accomplish this with a little bit of CSS in your Customize -> Advanced -> Custom CSS & JS menu.

First, you'll need to get the size of your logo from your Customize -> Site Title & Logo menu:


In this example, the Logo size is 220. Divide that number by half, in this case 110. Then add the following code to your Custom CSS:

.logo-site-title img {
display: block !important;
left: calc(50% - 110px);
}

Substitute half of your logo size for the "- 110px" portion, and your logo will be centered.

I hope this helps!

Hello! Thanks for checking out Crio, we're really excited for the launch too.

Crio is currently under review for inclusion in the WordPress.org Theme Repository. Since the Theme Review team is entirely made up of volunteers, we can't speculate how soon it will be approved, but we do expect it to be soon.

You're right that the current functionality only includes the header video backgrounds. Setting video backgrounds for individual settings is a feature that we're working on adding. We're keeping track of that new feature here on our GitHub repository. I've added this forum post to the issue to add your vote for the feature.

Thank you very much for that information Brittany, that's definitely helpful.

I've moved this post from the "Questions" forum to the "Bug Reports." Would you be able to give us a little more information? If you visit:
{yourdomain}.com/wp-admin/site-health.php?tab=debug

And then click "Copy Site Info to Clipboard."
That way I can provide our developers with the whole picture of the error. Also, do you get this error all of the time, or does it only happen when you're doing something specific?

Hello angelocorteseprivate, 

Please forgive us, there was a typo in that code. In order to resolve the error, add a semicolon to the end of the CSS rule:

@media (max-width: 991px) {
    body.custom-background {
        -webkit-background-size: auto !important;
    }
}

Hello! Thanks for the great question, this is a feature that we're currently working on.

This feature will be available in our soon-to-be-released Super-Theme Crio, and we'll be adding those features to the v1 themes a little farther in the future.
See how video backgrounds work in Crio.

Hello Brittany,

Thanks for the question, I'm sorry you're having trouble with a 500 error.

It's tough to say what exactly caused the error from the information you have here, can you copy and paste the full error message? It should have information about which file/plugin/theme is causing the error just after the part you have here.

I did check your website, it seems like you may have already resolved the issue. If so, can you let us know what was causing it, so that we can try to troubleshoot if it was caused by one of our plugins?

Hello, 

Thank you for the great question, I'm sorry to hear you're having trouble adding images to your sliders.

There are two different types of "Sliders" in the BoldGrid Framework, Image Gallery Sliders, as well as Slider Blocks.

On an Image Gallery Slider, click on the gallery and then the "Edit" button, that looks like a pencil. Then select "Add to Gallery" and choose the images.

On a Content Block Slider, you'll click on the "Slider" option from the top menu, then click Edit, then click New Slide:

I hope this helps!