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  • If you find a matching bug report, give it a thumbs up and throw in a comment with more details about the problem, if you have any.
  • If you can't find a request for an item you need, create your own bug report. Provide as many details as you can, especially:
    • WordPress Version
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    • 3rd Party Plugins

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Translator of internal links of the Blog

pautamas 6 months ago • updated by Harry J (Support Agent) 6 months ago 3

1.since part of the code can be translated into Spanish the internal links such as "Posted On" "Read More" "Posted in" "Leave a comment" "Tagged" "Widget Search" "Leave a Reply" "Start a Tipyng" "Post commnet "and everything that can not be translated from the wordprees. Help.


Thank you for contacting us.

We are currently working on full translation support in the BoldGrid Theme Framework, and it is something that should be releasing in the near future.

I will be sure to forward your feedback to our development team, and apologize for any inconvenience this may be causing.


BoldGrid Venetian Theme DropDown Menu Hiding behind pages header element

anonymous 1 year ago • updated by Albert 5 months ago 4

.dropdown-menu has a z-index set to 7, however it uses absolute positioning, so when the menu dropdown is long enough, it goes behind the sites content headings if they exist


We are currently reviewing this issue with our development team, and we will follow up you once we have more information. We truly appreciate you taking the time to provide your feedback.

Not a bug

Premium Backup Plugin doesn't have a menu to use it

bernadine 2 months ago • updated by BoldGrid (Support Agent) 2 months ago 1

I can install the plugin, but it doesn't add a menu item on any of my sites... so unusable.

Not a bug

Can't connect premium key to site I'm building in your cloud.

angerfixonline 3 months ago • updated by BoldGrid (Support Agent) 3 months ago 3

Need to remove Special Thanks. I'm building a site in your cloud.  Site not hosted yet (I have another host).  My premium key is not connected to the site. Don't see an option to log into phpMyAdmin to remove existing free connect key and replace with premium.  Please advise. Thanks.

Under review

Google bot can't load multiple Boldgrid resources

Myles 3 months ago • updated by BoldGrid (Support Agent) 1 month ago 3

Submitted a blog post to google - get a partial return - because so many of the boldgrid resources were not available.  

Googlebot couldn't get all resources for this page. Here's a list: 

http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/css/style.css?ver=1.55 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/css/magnific-popup.css?ver=1.1.0 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/vendors/flexslider/flexslider.css?ver=2.6.1 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/vendors/owlcarousel/assets/owl.carousel.css?ver=2.1.4 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/vendors/owlcarousel/assets/owl.theme.default.css?ver=2.1.4 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/font-awesome/font-awesome.min.css?ver=4.7 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/bootstrap/bootstrap.min.css?ver=3.3.1 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/boldgrid-theme-framework.min.css?ver=1.23.1 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/smartmenus/sm-core-css.css?ver=1.23.1 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/smartmenus/bootstrap/jquery.smartmenus.bootstrap.css?ver=1.23.1 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/post-and-page-builder/assets/css/components.min.css?ver=2.12.0 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/css/buttons.css?ver=1517962822 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/style.css Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/css/color-palettes.css?ver=1517962821 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/post-and-page-builder/assets/css/animate.min.css?ver=1.7.4 Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/includes/kirki/assets/css/kirki-styles.css Style SheetTemporarily unreachable--
http://cotscomputers.com/wp-includes/js/jquery/jquery.js?ver=1.12.4 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/cleantalk-spam-protect/js/apbct-public--gdpr.js?ver=5.97 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-includes/js/imagesloaded.min.js?ver=3.2.0 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-includes/js/masonry.min.js?ver=3.3.2 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-includes/js/jquery/jquery.masonry.min.js?ver=3.1.2b ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/cleantalk-spam-protect/js/apbct-public.js?ver=5.97 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/cleantalk-spam-protect/inc/cleantalk_nocache.js?ver=5.97 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/boldgrid-bootstrap-shim.min.js?ver=1.23.1 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/bootstrap/bootstrap.min.js?ver=3.3.6 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/smartmenus/jquery.smartmenus.min.js?ver=1.4 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/smartmenus/addons/bootstrap/jquery.smartmenus.bootstrap.min.js?ver=1.4 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/front-end.min.js?ver=1.23.1 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/hide-author-box.min.js?ver=1.23.1 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-includes/js/comment-reply.min.js?ver=4.9.6 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/themes/boldgrid-gridone/inc/boldgrid-theme-framework/assets/js/modernizr.min.js?ver=1.23.1 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/post-and-page-builder/assets/js/jquery-stellar/jquery.stellar.js?ver=1.7.4 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/post-and-page-builder/assets/js/public.min.js?ver=1.7.4 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/js/imagesloaded.pkgd.min.js?ver=4.1.1 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/boldgrid-gallery/includes/js/gallery.js?ver=1.55 ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/plugins/wp-rocket/inc/front/js/lazyload-8.7.1.min.js ScriptTemporarily unreachable--
http://cotscomputers.com/wp-content/uploads/2018/02/cropped-COTS-Web-520.jpg ImageTemporarily unreachable--
http://cotscomputers.com/wp-content/uploads/2018/02/17-aircraft-display-150x150.jpg ImageTemporarily unreachable--
http://cotscomputers.com/wp-content/uploads/2018/01/cyber-grid-power-war-150x150.png ImageTemporarily unreachable--

"Error loading blocks - Please try again later" - getting this repeatedly. I'm on a Gigabit fiber connection.

Myles 4 months ago • updated by BoldGrid (Support Agent) 4 months ago 3

I'm trying to add a new block.  I keep getting "Error loading blocks - Please try again later" I'm on a fast connection.  This is happening day after day.  

Under review

In Edit Block, the parallax and fixed buttons are switched in the "section background" settings.

procyonrisingllc 4 months ago • updated by Harry J (Support Agent) 4 months ago 3

the buttons for parallax and fixed are switched. In 'edit block' click on a picture and then click the "section background" button of the bar and then choose "settings." Locate the three choices on none, parallax, and fixed. Those lat two are switched. They work fine, but are reversed.

Not a bug

Chrome error at login

Chuck Wheeler 6 months ago • updated by anonymous 1 month ago 4

When I attempt to login with Chrome Version 65.0.3325.181 I receive the ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.  Cookies are enabled.  If I open another tab in same browser and login again and am successful.  

Not a bug

Unable to add new social media buttons in menu

idnar667 6 months ago • updated by Iris 3 days ago 6

When I go to customize the social media buttons and click "add" it doesn't do anything. Is there a work around for it?