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Translator of internal links of the Blog
1.since part of the code can be translated into Spanish the internal links such as "Posted On" "Read More" "Posted in" "Leave a comment" "Tagged" "Widget Search" "Leave a Reply" "Start a Tipyng" "Post commnet "and everything that can not be translated from the wordprees. Help.

Thank you for contacting us.
We are currently working on full translation support in the BoldGrid Theme Framework, and it is something that should be releasing in the near future.
I will be sure to forward your feedback to our development team, and apologize for any inconvenience this may be causing.

BoldGrid Venetian Theme DropDown Menu Hiding behind pages header element
.dropdown-menu has a z-index set to 7, however it uses absolute positioning, so when the menu dropdown is long enough, it goes behind the sites content headings if they exist

We are currently reviewing this issue with our development team, and we will follow up you once we have more information. We truly appreciate you taking the time to provide your feedback.

Font Size settings do not work.
In the visual editor, when you try and set the font size of a line of text, you cannot enter a numerical value in the field. It automatically throws a "6" in the field no matter what you type, and you need to use the up and down arrows to set the size.
You cannot paste a value into the field, or type anything without the number "6" appearing, and you cannot type over it, delete it, or remove it. You literally have to use the up and down arrow next to the field to change the value, or go into the source code and do it there.
I have been dealing with this on every single site I manage with Crio.

W3TC conflict with Avada Live Builder
The Avada Live Builder never completely loads as long as W3TC is active. The theme header and footer loads, progress spinner infinitely spins, and no body content will load.

videos in containers have controls displayed incorrectly
videos in containers have CSS messed up and are offset down with large added control at the bottom, rather than overlapping controls. videos in sections without containers look fine.
See the bug in action: https://niade.com/test-page/

Sticky Header partially overlaps anchor links
If you have Sticky Header enabled and you configure an anchor link to a subpage, when you click on the link that leads to that anchor, the top part of the page that you're taken to is covered by the Sticky Header.

Hello Mizteak-
The most common cause of the problem you described, where pages only download a *.php file, is usually caused by the PHP Service on your server being down, or misconfigured. I recommend reaching out to your hosting provider so that they can help restart the service for you.

heading size
Dear Sir or Madam,
I'm using Boldgrid Post and Page builder 1.14.2, with Hydra Theme.
I'm wondering how to modify the size of heading 5, since it is too small.
Kind regards
Marco

Credit card input not working for premium upgrade.
I am attempting to upgrade to premium but the cc input is not accepting any text.
Customer support service by UserEcho