Welcome to the BoldGrid Bug Report Portal

If you do not have an account, submitting a Bug Report will allow you to create one.

Tips

  • Search for an existing bug report before adding your own. This helps us prevent duplicate entries and improve bug tracking.
  • If you find a matching bug report, give it a thumbs up and throw in a comment with more details about the problem, if you have any.
  • If you can't find a request for an item you need, create your own bug report. Provide as many details as you can, especially:
    • WordPress Version
    • BoldGrid Version
    • Any error messages
    • Screenshots
    • 3rd Party Plugins

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0
Under review

Primary Menu has disappeared. Despite deleting and adding primary menu again.

ryansl6 2 years ago updated by support (Support) 2 years ago 1

I need help on creating a visible menu again, as mine has completely disappeared along with my logo.

0
Under review

hi. i get a service unavailable message, can somebody hep?

iolamp 2 years ago updated by support (Support) 2 years ago 1
0
Under review

Sticky Header partially overlaps anchor links

Ken T 2 years ago updated by support (Support) 2 years ago 1

If you have Sticky Header enabled and you configure an anchor link to a subpage, when you click on the link that leads to that anchor, the top part of the page that you're taken to is covered by the Sticky Header.

0
Not a bug

Wordpress dashboard and Website page links became download only

mizteak 2 years ago updated by Jesse Owens (Community Manager) 2 years ago 1
Answer

Hello Mizteak-

The most common cause of the problem you described, where pages only download a *.php file, is usually caused by the PHP Service on your server being down, or misconfigured. I recommend reaching out to your hosting provider so that they can help restart the service for you.

0
Under review

heading size

mc 2 years ago updated by support (Support) 2 years ago 1

Dear Sir or Madam,

I'm using Boldgrid Post and Page builder 1.14.2, with Hydra Theme.

I'm wondering how to modify the size of heading 5, since it is too small.


Kind regards


Marco

0
Under review

Credit card input not working for premium upgrade.

RyanPowell 2 years ago updated by support (Support) 2 years ago 3

I am attempting to upgrade to premium but the cc input is not accepting any text. 

0
Under review

Feature Policy deprecated and replaced with Permission Policy

SMH17 3 years ago updated by support (Support) 3 years ago 1

In Browser Cache settings you can set Feature-Policy, but this header has been deprecated in favor of Permissions-Policy header. The W3 Total Cache Plugin, should be updated according to comply with new browsers' standard. The new header is just slightly different.

0
Not a bug

CSS seems to render double dashes prefixes as single dash

mc 3 years ago updated 3 years ago 5

Hello, I'm using Boldgrid with Hydra Theme in my personal Blog. It is an IT technical blog, so I often explain command line options. Long options are always prefixed by a double dash: for example --anoption. It seems that there's something in the CSS that makes the double dash being rendered as a single one. So --anoption is actually rendered as -anoption. This is an undesirable behavior, since the reader gets confused by this and thinks about typos, automangling defects and so on. May you kindly investigate it? Kind regards

Answer

Hello Marco-

Thanks for the bug report! This is actually behavior that's native to WordPress itself, not anything in the CSS or the BoldGrid Post and Page Builder.

WordPress has this "Feature" to improve typography. You can see the list of transformations that it makes in this article.

There are two ways you can get around this. First, you can wrap your code snippets in a Preformatted or Code tag, like so: 

<pre>--selector</pre>
<code>--selector</code>

You can also prevent WordPress from making transformations entirely by adding a filter to disable the text formatting filter altogether.

0
Not a bug

Monument Inspiration with blog enabled does not install the blog page.

jesse stanchfield 4 years ago updated by support (Support) 4 years ago 2

Monument Inspiration with Kitchen Sink or 5 Page option with blog enabled does not install the blog page. I did not try the basic.