Welcome to the BoldGrid Bug Report Portal
If you do not have an account, submitting a Bug Report will allow you to create one.
Tips
- Search for an existing bug report before adding your own. This helps us prevent duplicate entries and improve bug tracking.
- If you find a matching bug report, give it a thumbs up and throw in a comment with more details about the problem, if you have any.
- If you can't find a request for an item you need, create your own bug report. Provide as many details as you can, especially:
- WordPress Version
- BoldGrid Version
- Any error messages
- Screenshots
- 3rd Party Plugins
Thank you for sharing your thoughts and effort with us!
Need Help? Please feel free to visit our Community Forum to Ask a question.
Primary Menu has disappeared. Despite deleting and adding primary menu again.
I need help on creating a visible menu again, as mine has completely disappeared along with my logo.
Sticky Header partially overlaps anchor links
If you have Sticky Header enabled and you configure an anchor link to a subpage, when you click on the link that leads to that anchor, the top part of the page that you're taken to is covered by the Sticky Header.
Hello Mizteak-
The most common cause of the problem you described, where pages only download a *.php file, is usually caused by the PHP Service on your server being down, or misconfigured. I recommend reaching out to your hosting provider so that they can help restart the service for you.
heading size
Dear Sir or Madam,
I'm using Boldgrid Post and Page builder 1.14.2, with Hydra Theme.
I'm wondering how to modify the size of heading 5, since it is too small.
Kind regards
Marco
Credit card input not working for premium upgrade.
I am attempting to upgrade to premium but the cc input is not accepting any text.
Feature Policy deprecated and replaced with Permission Policy
In Browser Cache settings you can set Feature-Policy, but this header has been deprecated in favor of Permissions-Policy header. The W3 Total Cache Plugin, should be updated according to comply with new browsers' standard. The new header is just slightly different.
CSS seems to render double dashes prefixes as single dash
Hello, I'm using Boldgrid with Hydra Theme in my personal Blog. It is an IT technical blog, so I often explain command line options. Long options are always prefixed by a double dash: for example --anoption. It seems that there's something in the CSS that makes the double dash being rendered as a single one. So --anoption is actually rendered as -anoption. This is an undesirable behavior, since the reader gets confused by this and thinks about typos, automangling defects and so on. May you kindly investigate it? Kind regards
Hello Marco-
Thanks for the bug report! This is actually behavior that's native to WordPress itself, not anything in the CSS or the BoldGrid Post and Page Builder.
WordPress has this "Feature" to improve typography. You can see the list of transformations that it makes in this article.
There are two ways you can get around this. First, you can wrap your code snippets in a Preformatted or Code tag, like so:
<pre>--selector</pre> <code>--selector</code>
You can also prevent WordPress from making transformations entirely by adding a filter to disable the text formatting filter altogether.
Monument Inspiration with blog enabled does not install the blog page.
Monument Inspiration with Kitchen Sink or 5 Page option with blog enabled does not install the blog page. I did not try the basic.
Customer support service by UserEcho