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0
Not a bug

Hi Guys, second question. On the the search engines e.g. Google, Bing, Yahoo both my ENERGY page and FINANCE pages are showing the same descriptions?

David A Mulholland 6 years ago updated by Jesse Owens (Community Manager) 6 years ago 1

That is as below, even though all the seo has been inputed for finance not energy on that page?

Cut Your Business Energy Bills - Business Money Matters

https://businessmoneymatters.co.uk › finance

Cut Your Business Energy Bills. Our team of experts can provide you with a bespoke no obligation quote for your business that could save you £100's or £1000's ...

example https://www.google.com/search?q=site:businessmoneymatters.co.uk&filter=0&biw=1366&bih=625

Answer

Hello David,

Thanks for the great question, I checked out both your /finance and /energy pages and it does look like the SEO Meta Description has been correctly filled out for both pages:

If you recently changed these, it's a good bet that Google hasn't had time to update its indexed descriptions for you yet. This can take weeks or even months in some cases. You can request that Google re-crawl the affected pages, here's the documentation they provide for doing so.


I hope this helps!

Answer

Hello David,

Thanks for the question, I'm sorry to hear about the frustrating experience adding spaces below text.


Since WordPress content is built in HTML, extra whitespace (like space and newline characters) is ignored unless you take some steps to ensure that it is rendered. In general, adding spaces with text isn't the recommended way to accomplish what you're looking for. Here are two ways you can add space below content using the Post and Page Builder.

You can add space in between different rows:

Or, you can add padding to the bottom of a block with the Advanced Control menu:

If you would rather use text to add spaces, you should switch over to the Text Editor and add code similar to the following:

<br /> 
<br /> 

These two bits of code, the HTML "Break" element and a Non-breaking space will allow you to add one newline per pair. The above code would look like two newlines.

I hope this helps!

0
Not a bug

Wordpress 5.2 email regarding boldgrid error

Brittany 6 years ago updated by Jesse Owens (Community Manager) 6 years ago 7

I was having 500 errors on my site and deactivated all plug ins but boldgrid so I could roll back and got an email saying this- An error of type E_ERROR was caused in line 42. whiskersandfluff.com.

Answer

Another possibility I just noticed, in the Jetpack section of your Site Health, it says:

jp_plugin_dir: /home/-/public_html/wp-content/plugins/jetpack1/

That's definitely not the correct "slug" for Jetpack. (i.e. jetpack1 and not just jetpack). You may want to delete Jetpack and download it again from the WordPress repo.

0
Fixed

Typo on boldgrid.com

transfercenter4 6 years ago updated by support (Support) 6 years ago 1

On https://www.boldgrid.com/website-speed-test/

it should say "determine", not "determines" in the following text:

SPEED COACH PERFORMS A FULL SPECTRUM WEBSITE SPEED TEST ON THE MOST IMPORTANT METRICS THAT DETERMINES YOUR SITE'S SPEED

0
Under review

Responsive mishandling of images

paul king 6 years ago updated by support (Support) 5 years ago 10

BoldGrid responsive image handling for mobile phone and tables is giving incorrect results for bordered images. In the WP editor preview, they look correct, but in reality, images are positioned differently within the borders on mobile devices compared with  desktop browser (chrome browser, latest version as of today's date tested for each platform)

0
Not a bug

No "Reading" Submenu in the Settings Menu

emendiz 7 years ago updated by support (Support) 7 years ago 3

I was not able to "change" my default page to use when entering BD Setting menu, so after many minutes, I was directed to the "Reading" submenu in the Settings menu, but this does not exist in the BD Menu... so I manually entered the address: "wp-admin/options-reading.php" and there it is.

Why is it missing in the Setting Menu the "Reading" Page?

0
Not a bug

Hi, somewhy i can not get access to my wp account as admin

Dmitri Zabirov 7 years ago updated by support (Support) 7 years ago 1
0
Not a bug

Not able to add blocks to new page in Post and Page Builder. "Add Block" icon does not work.

Courtney J 7 years ago updated by support (Support) 6 years ago 2
0
Fixed

Image Easy SEO

Douglas Peck 7 years ago updated by support (Support) 6 years ago 6 1 duplicate

The image optimization bar remains red on the Easy SEO section of my page,  I have two images in the content both with alt text box filled etc