Thank you for contacting us.
The optimizations for JS and CSS files are not integrated into BoldGrid and WordPress currently, but there are resources available that will minify JS/CSS files and create page caches that might help to improve your website performance.
My suggestion is to try using a caching plugin, such as Comet Cache or W3 Total Cache, to address these problems and improve load times.
Please let us know if you have any additional questions.
The Primas theme uses a slider for the leaderboard images on the home page. Please let us know if you have any other questions and we will do our best to answer them.
The Special Thanks link in your footer can be hidden using the tools available in the Customizer, but the option to hide it is only available for websites with a Premium Connect key. The following guide from our support center demonstrates how to hide the Special Thanks link.
Please let us know if there is anything else that we can do to assist you.
investigation it appears that this problem is not directly related to
BoldGrid and appears across many different WordPress based websites.
The most common cause that I found appears to be related to an explicit setting of the Cookie Domain in the wp-config.php file. This seems to be something that is added by many caching plugins to increase website speed, but it also causes problems with the logging in. Look for the following line in your wp-config.php file and remove it.
Please let us know if there is anything else that we can do to assist you, we are always happy to help!
The Premium Backup extension adds additional backup features and requires that the basic backup plugin is installed and activated to work properly. Here is a guide on how to install the backup plugin:
I am sorry to hear that you are having trouble getting the page edit screen to load. This problem has not been reported to us by other users and there are many potential causes for this problem.
The most likely source of the problem would be another plugin that is conflicting with the page editing options that are available in BoldGrid. Try deactivating all plugins except the BoldGrid Inspirations and the Post and Page Builder plugin to see if you are able to access the editing options.
Thank you for contacting us and for your feature request!
I have created a ticket regarding your request with our Development team for consideration, and I hope that they are able to add it in a future update of our Cloud WordPress system.
Thank you for helping us improve BoldGrid!
You're welcome, I'm glad to hear that you were able to change your Connect key!
If there is ever anything else that we can do to help, please do not hesitate to ask.
You can change your Connect key without accessing the database by using the Add Block interface.
Select the Add Block option from the page editing screen.
I am sorry to hear that there were some problems getting the Googlebot to crawl your website.
All of the provided links are currently accessible, so it is possible that it was only a temporary issue. It is also possible that there are security plugins installed on your website that might also be responsible for the interference. I would try temporarily deactivating any security plugins that you might have and request the Googlebot to crawl your website again to see if it works.
Customer support service by UserEcho