Your comments

Hi Caitlin-

When I check out that page, the images appear normal to me. Here's a screenshot:


The other images all appear normal as well. You may be seeing a cached version of smaller images in your web browser, so I'd recommend clearing your cache or checking it on another browser.


I hope this helps!

Hello!

Thanks for the question, I'm sorry to hear that your images aren't displaying correctly.

First question- are these images ones that you've uploaded, or did you find them using the BoldGrid Connect Search image library?

Second, are you willing to post a link to the post so we can take a look for you? That might help us find the cause of your issue.

Hello!

Thanks for the excellent questions, I'm very glad to hear that you're liking what you see so far!

Your purchase will really depend on the features you need the most. The BoldGrid Premium bundle, for $60/year, includes both Post and Page Builder premium and BoldGrid Backup premium. Purchase this if you would like to have all of the premium block library designs, including sliders and blog widgets, as well as the ability to store your backups on Google Drive or Amazon S3, perform individual file restorations, and use the update history.

The Crio SuperTheme is also available in both a free community version as well as the pro version. Crio gives you a full-featured theme design suite. Purchase this if you want total control over every aspect of your website's design. 

It's also worth noting that depending on which web host you're using, you may already have a BoldGrid Premium bundle. DreamHost, InMotion Hosting, and Web Hosting Hub include a premium subscription in their hosting packages.

Hello,

Thank you for the excellent question. Checking out your site, it looks like you may have already accomplished this!

To answer your question for anyone else looking to solve this issue, there are two steps.

First, add your social menu to the "Header Top" menu location from your Customize -> Menus -> Social Media menu.

Second, you'll notice that the menu is now in the center of the header. To move it to the right, add the following custom CSS to your Customize -> Advanced -> Custom JS & CSS menu:

ul#secondary-menu-items {
text-align: right; }

Hello,

Thanks for submitting the question, I'm sorry you're having trouble getting Grid One up and running.

It sounds like you've installed just the Theme itself manually, and you didn't use the BoldGrid Inspirations plugin to get started. If you have it installed, look for the Inspirations option in your Dashboard Menu.

If you don't have the plugin installed yet, you can download the plugin here and install it using these instructions.

I hope this helps!

Hi Rob-

Thank you for the feedback. Right now, the BoldGrid Post and Page Builder only adds those options for Posts and Pages, not Widgets. 

This would make a valuable feature, so I've created a feedback request for our developers to investigate adding more controls to the Widget visual editor.

Hello!

Thank you for the question, I'm sorry to hear your changes aren't saving in your customizer.

The Publish option will save your changes, as well as make them public to your visitors. The Save Draft option saves your changes but doesn't make them public yet.

Since you mentioned that you did try the Publish button, but your changes didn't save, there are a couple of things to check.


First, your website may be using a caching plugin, like W3 Total Cache, WP Super Cache, or another caching solution. Caching is a way to speed up your site by saving a copy of your website that can be served faster than building each page from scratch, so it's possible that you might be seeing a cached copy of your website from before you made your changes.

If you do have a caching plugin, it will offer some way to "Flush," "Purge," or "Clear" the cache in its menus. W3 Total Cache, for example, places a menu item in your top admin bar called "Performance" that you can use to clear the cache.

Second, sometimes a plugin conflict prevents Customize options from saving. In particular, DreamHost's "Gutenberg Blocks Remixer" plugin is known to cause this issue, and it has been discontinued by DreamHost. If you have this plugin active, deactivate it and try to save your changes again.

If neither of these applies to you, you can use the Submit Feedback widget on your WordPress Dashboard to send us a detailed error report, so we can help you troubleshoot further.

I hope this helps!

Hello!

I'm glad to hear you've got your site all set up and you're ready to go live!

If you haven't chosen a web host yet, that's your first step. We recommend these great WordPress Web Hosts.

Once you've got set up with a hosting account, you can use these steps to migrate your Cloud WordPress site to your live website.

I hope this helps!

Hello Mandi-


For Agencies, there are two typical ways to get started creating a new website for your client.
You can start with BoldGrid Inspirations, which will let you select from a variety of industries and themes for those industries.

Alternatively, you can start with our WordPress SuperTheme BoldGrid Crio which will give your team an advanced WordPress design suite with controls for every aspect of your client's new website design.

For your question regarding Leveraging Browser Cache, we use several scripts on our marketing website that require frequent updates, so we have shorter cache control headers set for some of those. Leveraging browser cache is a great way to speed up your website, but sometimes you may have assets on your website that you don't want to have cached for long periods of time. You can control your cache control headers with a plugin such as W3 Super Cache to configure your cache control headers for your site's needs.

I hope this helps!

Since your theme will almost always resize an image to fit it's featured image size, usually a GIF will not work as a featured image. The only way around this would be to make sure that your GIF is exactly the same dimensions as your theme's featured image size.


If your Hosting Support team was able to solve the HTTP error, it's likely that they already added the .htaccess code, and I wouldn't recommend editing it manually unless you're still getting that error. That said, most hosting providers will provide a File Manager that you can access your .htaccess file from, or you can use FTP.

I recommend putting that line at the very top.