Your comments

Hello David,

Thanks for the great questions, I'm sorry the block library and dragging functionality isn't working as expected.

The block library dynamically creates new blocks for each category as you scroll, making new variations based on your color palette and loading stock photography from a remote library. There are three main things that can cause it to run slowly or stop responding, in order of the most likely to least likely cause for this issue:

  1. Low processor or memory resources available to your web browser. Try closing any open tabs that you're not using, as well as any other programs running on your computer that you don't need. Our developers recommend Google Chrome for optimal performance.
  2. A slow internet connection, causing images to load slowly. Make sure your internet connection is adequate, and that your computer has a strong WiFi signal or a wired network connection.
  3. Poor server performance from your web hosting provider, causing server requests to respond slowly. Check with your web host to make sure your server has adequate CPU and Memory allocation.

For your second question, can you provide a little more detail about the issue you're experiencing? Making a form narrower using the drag and drop controls should act as expected:

I hope this helps!

Hello David,

Thanks for the excellent feedback. I've submitted a feature request to our developers to improve the usability of the Icons menu. I've been frustrated with this experience in the past as well. 
You can follow the development of this issue on our GitHub Repository.

Hello David,

Thanks for the excellent question, I'm sorry your menu isn't working the way you need it to.

In the BoldGrid Evolv theme, the "Primary" menu location is on the same row as the Site Title or Logo, so its container is only given half of the page-width even on wide screens.

However, there are two other menu locations in your header that have the full width of the page, either above or below your Site Title/Logo. Navigate to Customize -> Menus -> View All Locations, and set your menu to display either Above Header or Below Header.


Here's an example of a website with many pages, using the Primary Menu location:


And here's an example of the same site, using Below Header:


I hope this helps!

Hello David,

Thanks for your questions, I'm sorry you're seeing comments on your site pop up that you don't want or need, as well as unexpected Google Search results.

For your first question regarding "Missing: " appearing on the Google Search results page you linked, the link you have there is actually to a Google Search query containing the entire URL, 'https://redacted.co.uk/wp-admin/comment.php?action=approve&c=4#wpbody-content' as if you were searching for the URL, instead of navigating to it. 

Google still attempts to provide relevant results, but it lets you know which parts of the search query are "missing" from its index. So, in this screenshot:


Google is basically saying, "I think you're looking for this website, but I want to let you know that this page doesn't contain some of the things you searched for, like wp-admin, comment, php?, action= ..."

You can avoid seeing these results by entering the URL's directly into your browser's navigation bar, rather than a Google search form.

For your second question, I checked on the page you linked to, /david-mullholland/ and it does contain a comments form. In order to disable comments on an existing page or post, hover over it with your mouse on the All Posts/Pages menu screen, and click Quick Edit. Un-check the boxes for Allow Comments and Allow Pings, and then click Update.

WPBeginner also has a really good article with a video tutorial on completely disabling comments throughout your site. I hope this helps!

Hello Allison-

Thanks for the bug report, I'm sorry your colors aren't updating when you make changes to your Customizer.

I took a look at your site and I noticed that your CSS files (the ones responsible for controlling the style and colors for your website) are being cached on the WPMU Dev CDN. I'm guessing that means you're using the excellent Hummingbird Cache plugin. You may need to clear your cache to update these types of changes on your website.

Here are the instructions provided by WPMU Dev to clear your cache. Please let us know if this doesn't resolve the problem for you so we can investigate further.

Hello,

Thanks for the great question. In the Version 1 Themes, like Hydra, the header background image is the same on each post and page.

This feature is available, in a way, in Version 2 of the BoldGrid Theme Framework, which you can start using with the Crio Supertheme. However, I should note, that in the current version of Crio, the header background images are chosen randomly, not per-page. This is a great idea for a feature request.

I tested out the WP Display Header plugin both with the BoldGrid Hydra Theme, as well as the default WordPress theme Twenty Nineteen and in each case the plugin has a fatal error on activation. The plugin has not been updated in 2 years, and its author isn't responding to the support forum, so I don't recommend trying this one out.

We do appreciate the feedback, and we'll look at adding the capability to set a different header image per page in future releases.

Hello,

Thanks for the great question, I'm sorry that you're having a painful time using the update button.

Since BoldGrid's Post and Page Builder is a plugin for WordPress, the general layout of the editor screen is the same as the Classic Editor for WordPress. 

That is, by default, the editor screen is displayed in two columns, with the Publish/Update buttons at the top-right of the screen.

I can think of two possible reasons you may be seeing the Update button at the bottom, rather than the top-right. Those are

  1. The browser window you're using is too narrow to show both columns, so the right column gets moved below the editing window, or
  2. Your Screen Options may have been accidentally set to 1 Column, rather than 2.

Presuming you're using a standard-width desktop browsing window, check your screen options tab (at the very top of the editor screen) and make sure that it's set to 2 Columns.


Here's a brief animation I created to demonstrate:

If you're unable to use a wider browser window, you might also consider disabling the "Enable full-height editor and distraction-free functionality," which will at least make the distance to scroll down a lot shorter.

Hi Scott-

So glad to hear you got it all fixed up! I'm so sorry for the hassle and frustration.

Hello Koen,

Thanks for your question! This is a public forum, so I've edited your message to redact your email before answering.

BoldGrid Crio Premium is sold separately from the BoldGrid Premium Suite, which includes Post and Page Builder Premium, BoldGrid Backup Premium, as well as premium access to Cloud WordPress and Speed Coach.

Of course, the free version of BoldGrid Crio available on the WordPress.org theme repository is a fully functional advanced design suite, or you can purchase a separate license to Crio Premium here.

Hi JT, sorry for my misunderstanding! 
That irksome area is a part of the discussion section, so I misunderstood what you meant there.

We can use a little bit of Custom CSS to make sure these aren't displayed for your visitors. Navigate to Customize -> Advanced -> Custom JS & CSS and paste the following code into the box labeled Custom Theme CSS.


.comment-form > .form-allowed-tags { display: none; }
.comment-form > .alert { display: none; }


I hope this does the trick for you!