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I logged onto wordpress today and have tried creating a page. Normally, all I need to do is go onto a new page and click "add block" where I an then select pre-made blocks from my block library to enter into the page.
However at the moment, when I click "add block" nothing happens. It simply doesn't work. Also the general "drag and drop" function of the boldgrid editor is not working. I have double checked that I am indeed using the "post and page editor".
Something is definitely not right.
We recommend you use only 1 SEO plugin - Yoast or the pre-installed BoldGrid Easy SEO. You should be able to remove either without disrupting your website. The issue is reportedly related to the 5.0.2 WordPress update. We apologize for any inconvenience.
I've attached some screen shots of my home page and the other three pages of my website. When visiting my website, the home page image doesn't load properly; leaving white space along the right side of the screen. When scrolling through the other three pages, this issue remains. Please help!
Hello, I am having the following problem: I can not access the visual section (bold grid) of the front page of my Wordpress site. Customizing won't work either (just redirects me to the page of my site). What could be the problem?
I am having the following problem:
I can not access the visual section (bold grid) of the front page of my Wordpress site.
Customizing won't work either (just redirects me to the page of my site). What could be the problem?
Hello! I am new to web design and I'm experiencing some difficulty with getting the home page of my selected Boldgrid template to load properly. \
Specifically, when you go to my website (wilburnstrategicsolutions.com), the home page (a bridge across a bay) does not fill up the screen. There is blank/white space on the right side of the screen.
Why is this happening?
Please advise on how to correct this so that my website looks as great as your templates!
Is there anyway to get a refund of coins or exchange for an image I did not know would include branding on it and now I can't even use it?
It says 123RF on it and the original picture (as you search) doesn't include any branding on it whatsoever. This is deceiving? Can my account be created back my 3 coins?
We apologize for any inconvenience and have credited your account as requested. You should have 16 credits total. Please let us know if there's anything else we can assist you with.
I am trying to reset my password for BoldGrid central and I keep getting an error message. I need assistance like right now.
I am trying to log into BoldGrid Central. I have reset my password but keep receiving an error message saying it cannot he reset. I am in need of assistance ASAP.
Why i can not add or edit block after updated Wordpress to version 5? The image slider that i have previous edited, now only 1 picture show when in editor mode. And all the functions are now gone. Whats wrong with it?
hi, i have found what is the cause of the boldgrid stop working. It was because of Yoast Plugin. I have deactivated all of my plugin, and then start activating one by one. And i found that Yoast was the problem. I will send my problem to them. Thank you for trying to answer my problem.
I created an account with boldgrid two weeks ago, they will not allow me to login to my **paid for** account until I confirm my email address. I have resent the same email over 100 times, checked all of my spam/trash folders and still nothing has come. I cannot even begin working on my website, even though I have been paying for hosting and a boldgrid account. Boldgrid also seems to have no way of contacting them, except by emails... none of which I have been receiving!! I have tried two different accounts, a hotmail account, and a gmail account - neither one receives the emails. HELP!!
I got a reply from the BoldGrid technical team and they found that the server had sent 11 welcome/confirmation emails and 1 forgot password reply. However, you don't need the confirmation email to login to the site. You will need to contact your hosting provider if you are having problems with the login credentials. The ticket (#1045) will be similar to this reply. Tickets are private, while the questions are public facing and can be searched by others searching for answers with similar issues.
If you have any further questions or comments, please let us know.
Hi, I have made a website using boldgrid and I cannot view the active site when I type in the domain.
How can I submit a security issue in one of the Wordpress product that was developed by bolgrid?
All the best,
Hello and thanks for wanting to contribute to improving the BoldGrid brand. Please email email@example.com with the issue, replication steps, and applicable plugins, themes, and versions.
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