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Answered

How to I fix "file too large" issue when transferring a desktop website to WordPress Cloud with Total Upkeep?

djmakowski 4 years ago updated by support (Support) 4 years ago 1

How to a transfer a large WordPress Website from my desktop to WordPress Cloud with Total Upkeep. I am getting an error message that the file is too large.

I don't see how to access ftp with WordPress Cloud or change the php.ini file.

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Answered

How can I change contact details (after the inspiration phase)?

nicolegrz 4 years ago updated by support (Support) 4 years ago 1
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Answered

where is the headr.php

davidmulholland 4 years ago updated by support (Support) 4 years ago 4

Hi Guys, I am unable to find the Header section to add some html code for Google.  If you tell me I have to go into my host via files etc then I have already looked at a previous answer here and that bit was not in there.   Can you not make this a bit easier as normally I would be able to just add this via settings on other sites?

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Answered

configure Google drive for backup

Rick An 4 years ago updated by support (Support) 4 years ago 1

Try to setup Google Drive as the backup storage but fails. I cliked configure before Authorize but try to clik on the Authrize link, I got below error:

{"status":403,"message":"Unauthorized","result":{"data":"You are not authorized to perform that request."}}
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Answered

Backup stalls

askjzanything 4 years ago updated by support (Support) 4 years ago 1

My backup always gets stuck at 1.47GB and then just stops :( I've tried this several times/days now.

Image 1594

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Answered

add ons are not appearing

davidmulholland 4 years ago updated by support (Support) 4 years ago 5

Hi Guys, I actually asked this a few weeks back but it seems that the question has disappeared?  When I try to find my used add ons to add to a different page, only 1 is showing?  Where have they gone or what is the problem here?

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Answered

Is it possible to upload icons for customized links in the menu?

he jia phy 4 years ago updated by support (Support) 4 years ago 1

Hi, I want to add the link to my Google Scholar page in the menu, but it fails to automatically generate the icon and just shows "Google Scholar" text for the link. Is it possible to add the icon manually?

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Answered

I am getting an error message that the plugin "Cannot close ZIP archive file"?

stoyan panayotov 4 years ago updated by support (Support) 4 years ago 1

I just downloaded the plugin and tried to create my first backup?

After a few seconds, I got this error message?

Cannot close ZIP archive file "/home/boldgrid_backup/boldgrid-backup-xxxxxxxx.us_.tempcloudsite.com-1ead29f1-20200107-210351.zip".

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Answered

How do I create a video lightbox

piffle 4 years ago updated by support (Support) 4 years ago 1

I would like to create a row of (5) video thumbnails which either open a video lightbox OR PREFERABLY expand a DIV beneath the row of thumbnails when one is clicked with the selected video embedded -- i.e. clicking a different thumbnail would change the video. An option to collapse the DIV would be good too. Am getting quite frustrated this evening trying to get to grips with BoldGrid thus far. Help is appreciated.

Thank you

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Answered

Can I change footer font size?

digitalpurview com 4 years ago updated by support (Support) 4 years ago 1

I am using Crio Theme.