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Answered

Total Upkeep - Update Protection On this page you are able to update plugins. It is recommended to backup your site before performing updates. If you perform a backup here, before performing updates, then an automatic rollback is possible. Unfortunately

Ken Smith 4 years ago updated by support (Support) 4 years ago 1

Total Upkeep - Update Protection

On this page you are able to update plugins. It is recommended to backup your site before performing updates. If you perform a backup here, before performing updates, then an automatic rollback is possible.

Unfortunately there was an error creating your backup. Update protection is not available.

Error:
Functionality tests fail.

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Answered

How do I center the site title in Grid One?

elmermcruz 4 years ago updated by support (Support) 4 years ago 1

Hello!  I’m new to website design and stuff.  All I’m trying to do is make a personal website.


I have the Grid One theme.  When I’m on mobile and tablet, my site title is centered at the top.  When I’m on desktop, my site title always left aligns unless I make the browser window smaller.  I don’t know any code and have tried to tinker with all the settings but nothing I do can make it seem to align center when in desktop mode.  Any help?

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Answered

Plug-in is not getting installed

Randall 4 years ago updated 4 years ago 2

I’m new to BoldGrid and wanted to install my first plug-in. It’s called “Media Library Folders” and is used to help organize images, etc. I found it and clicked on “Install plugin”, but nothing happened. I never saw an “activate” option and it did not show up in my BoldGrid window. Can I install this plug-in? Am I doing something wrong?

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Answered

Mobile menu icon and site name

heino 4 years ago updated by support (Support) 4 years ago 1

Hello. There are two things I'm trying to accomplish that I can't figure how to do in the Crio theme:

- I like the site name to appear to the right of the logo. The default is under the logo. How do I change that?

- I like the mobile menu to appear on the top right rather than where it is now. How do I move it?

Here's a pic of what Im trying to do:
https://www.dropbox.com/s/vcch3kpcyegc09y/HHS-mobile-menu-sample.jpg?dl=0

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Answered

How do I add footer columns in Crio?

heino 4 years ago updated by support (Support) 4 years ago 1

The directions say to go to Customize/Advanced to add footer columns.  There is no "Advanced" in the Customize menu for me. (Only Theme, Design, Colors, Background, Fonts, Menus, Widgets and  CSS/JS Editor show. Where is it now?

Also, if I go to the widgets page, Footer columns 2, 3 and 4 show as "inactive".  How do I activate?

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Answered

why don't I see the option for the featured image?

Debbee 4 years ago updated by support (Support) 4 years ago 1

this is when I go to post on the right I used to see it and add the featured post now their is nothing on the right side

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Answered

I am unable to edit some text

davidmulholland 4 years ago updated 4 years ago 2

Guys I am totally unable to edit text in some of my blocks (non of the text below is editable nor do any of the links work any more) and I think it is down to me having changed the theme last week.  

What I mean is that the editor does not recognise the text in these blocks and does not let me highlight etc to edit.. I think it believes it now to be a picture?

I also had the same problem as I as unable to remove some pics for some reason. 

Also when I am trying to add used blocks to see if indeed it would let me edit those ones I get the same problem as well as the old blocks not being auto joined up with a couple of other blocks

This shouldn't happen surely?

BTW this should have been 1 block but when accessing via the used blocks section it is now joined up with other blocks

Image 1676

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Answered

Some of my pages are too wide

davidmulholland 4 years ago updated by support (Support) 4 years ago 3

Hi Guys, this is happening again and I can find the problem.   I thought it might have been the banners I had placed on the page (that's another story as I cant get some of the centralised), but I removed them and it was still the same problem.  As you can see from the SS there are scroll bars along the bottom which means the page is not too wide as you can see that the background is also showing on the right

This is the page I sent but who knows if others are similar?

 https://businessmoneymatters.co.uk/find-sales-agents/

Image 1675

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Answered

how do I fix Error 413 entity too large when trying to add a template from templatemonster?

Jtoro 4 years ago updated by support (Support) 4 years ago 1

how do I fix Error 413 entity too large when trying to add a template from templatemonster?