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Answered

I want to pay with paypal. any way about doing that??

sandy0259 4 years ago in BoldGrid Connect updated by support (Support) 4 years ago 1
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Answered

How do i add a button (so that it stands out from the others) to the menu?

Sudhanshu 4 years ago in General WordPress updated 4 years ago 2

Hi, I want to add a button/custom link on the menu that i can make different from the rest of the menu bar items. Its a "Donate" button so i need it to be prominent. Any tips/advice will be helpful. Thanks.

Answer

Hello,

The best way to accomplish this is using some Custom CSS to make your menu item stand out. I took a few minutes to create this video to show you how it's done:

I hope this helps!

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Answered

Menu link is a number instead of page name

adamsp 4 years ago updated by Jesse Owens (Community Manager) 4 years ago 2

In reviewing my site, I noticed that the link for the Hire-Support us page shows up as http://www.onevoiceindy.org.dream.website/2422-2/  instead of http://www.onevoiceindy.org.dream.website/hire-support/. How do I get it to use the page name instead of the number? Why would this have happened in the first place?

Answer

Hello,

Thanks for reaching out, I'm glad to hear that you were able to get this fixed. The most common cause for this is that you may have saved a draft or published your page before entering a title. When this happens, your permalink is saved with a number placeholder instead of the title of your page.

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Answered

w3 total cache plugin

lago 4 years ago in W3 Total Cache updated by Jesse Owens (Community Manager) 4 years ago 3

Hello, i just downloaded the w3 plugin for my WP website and I checked with Google Page Speed that my site needs urgent maintenance. Nonetheless I'm really scared to use this plugin as I don't know anything about these things and really badly afraid to crash my site. Is there a way someone can check with me what I should do but above all if my site is ok using this plugin? The compatibility test shows something but I am not sure I understand it correctly. Thank you for your reply and happy Easter!

Answer

Hello Mary-

Some of our users did report this same error after updating recently, please take my apologies for the fatal error on your site. Can you try the solutions outlined in this post on our official W3 Total Cache support forum?

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Answered

Google error

davidmulholland 4 years ago in General WordPress updated by support (Support) 4 years ago 5

Hi Guys, why is Google telling me this?  I thought I had fixed by removing the  "No Index" option but it seems not

Coverage issues detected on https://quote.businessmoneymatters.co.uk/

To the owner of https://quote.businessmoneymatters.co.uk/:

Search Console has identified that your site is affected by 1 Coverage issues:

Top Errors


Errors can prevent your page or feature from appearing in Search results. The following errors were found on your site:

Submitted URL not found (404)

We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.


https://quote.businessmoneymatters.co.uk/uncategorized/

Answer

Hello,

Thanks for reaching out, sorry to hear that you're getting search console errors for your website.

Right now, that URL is currently giving a 404 error. If Google is still crawling this page, that would indicate that it is included in your sitemap or is otherwise linked from your site somewhere. One easy way to fix that is to use a redirection plugin to find 404 errors on your website and redirect them to an active page.

I hope this helps!

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Answered

Video thumbnail not showing

adamsp 4 years ago in General WordPress updated by Jesse Owens (Community Manager) 4 years ago 1

I have a video clip on our home page using the video player block component. I had to update the video clip. When I uploaded  the first video, I had selected to Show Images in the video block settings and it displayed a nice thumbnail image when looking at the web page. However, after uploading the new video and switching over to it in the video player component, there is now no thumbnail image displayed in the video player block. It's just a black background with the play button in the middle. I had also selected Show Images this time, but that didn't seem to help.

Do you have any ideas what might be wrong or what can be done to have an image show instead of a blank video player block?

Answer

Hello,

Thanks for reaching out, I'm sorry to hear that your video thumbnail isn't working correctly. Generally speaking, if your video is hosted on YouTube or another online platform, that platform will control the thumbnail. If your video is self-hosted, WordPress automatically picks out a frame from about the 3-second mark to use as a thumbnail.
You can also edit the thumbnail for your self-hosted videos by going to Media -> Library, clicking on your video, and then click on Edit More Details. 


From there, you'll see the Featured Image field:

I hope this helps!

0
Answered

Lighthouse returned error: ERRORED_DOCUMENT_REQUEST.

jeanpauljaspers 4 years ago updated by support (Support) 4 years ago 1

When every I use the W3 Cache plugin my site stops working and I get an error message on https://developers.google.com/speed/pagespeed/insights/?hl=nl&url=https%3A%2F%2Ftecuro.uk%2F

Lighthouse returned error: ERRORED_DOCUMENT_REQUEST. Lighthouse was unable to load the requested page properly. Make sure you test the correct URL and the server responds correctly to all requests. (Status code: 503)

Any idea how I can solve this?
I'm sure I am doing something wrong but I don't know what.
Thank you
Jean Paul

0
Answered

After SSL this plugin doesn't work

koolkitty2020 4 years ago updated by support (Support) 4 years ago 1

I just added SSL to my site. Previously the Page and Post Builder had been working very well. Now I can't edit existing pages, and when I create a new one, the plugin features barely work. When I disable the plugin, I can edit all the pages. I would like this plugin to work, but I have updated everything to https, and everything works when it is disabled so...

0
Answered

call to action widget on wedge theme used to have a white background

bookelegantnights 4 years ago updated by support (Support) 4 years ago 1

I changed some wording in my widget and save it. When I would go to the editor the white box was over my image (which is what I wanted), but when I would visit my homepage it isn't there. I copied the code, deleted the widget and tried again. Now I was told there was a duplicate. I have deleted it all and still can't get it to work.

0
Answered

How can you edit/remove your shop page widgets in Cobalt theme?

Mel365 4 years ago updated by support (Support) 4 years ago 1

The unused widget blocks are throwing my page off center and I would like to remove it entirely. Also, my page has a default "read more" button under all products that I would like to change to "Order now" but I cannot find where to edit the shop page. Under the actual "shop" page there is just a blank box.