Welcome to the BoldGrid Questions Portal
If you do not have an account, submitting a question will allow you to create one.
Tips
- Search for an existing question before adding your own. This helps us prevent duplicate entries and track all questions.
- If you find a matching question, vote on it and throw in a comment.
- If you can't find a question for your problem, create your own question. Provide as many details as you can, especially steps to recreate the problem.
Rules
- No spam, self-promotion, or advertising
- No offensive language, posts, links, or images.
- Please limit your submissions to one question per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Want to help us improve BoldGrid? Please feel free to submit a Feature Request or a Bug Report.
This portal has been archived and will no longer be monitored.
You can browse new questions or ask your own in our BoldGrid Community Forum.
bolgrid security
Hello,
How can I submit a security issue in one of the Wordpress product that was developed by bolgrid?
All the best,
Ionut
Hello and thanks for wanting to contribute to improving the BoldGrid brand. Please email support@boldgrid.com with the issue, replication steps, and applicable plugins, themes, and versions.
My bold grid plug in zip file crashes when I try to upload it to wordpress.
I followed the excellent instructions on how to down load my site and upload to a different host but the the bold grid plug in zip file continually crashes when I try to install it in word press. Anywhere I can access help with this please?
How do make the slider on the Primas theme go full screen
I am trying to make the slider on the Primas theme to be screen wide or full screen (100%) but I am having no luck
Header moves from top to side when publishing, how do I fix this?
I have been trying to customize the Monument Fitness Inspiration. I changed the basic appearance in terms of colors fonts page names etc. However, after I publish, the Header went from being at the top of the page to being on the side. This is not what I want as my business name is long and needs to be spread out horizontally, not on the side on the left. I don't understand why it looks one way on my editor and another upon publication. Is this a glitch with this particular inspiration? Some margin change I need to check and adjust? I don't want it on the side and want it back on top. This is my first time using Boldgrid-someone please help before I pull out all of my hair!
Thanks in advance.
how to link a PDF without getting an error message
I'm trying to link a PDF document and when I Add Media and Upload the file I get a HTTP error...any idea how I can get around this? I've tried different documents too!
do commercial and developer rights come with the premium plan
do commercial and developer rights come with the $60 premium plan
I am trying to switch from Boldgrid back to Wordpress.
I am trying to work on my website in Wordpress, but cannot find how to get out of Boldgrid. The advanced video says we should go to "Settings/Boldgrid" but that option does not exist on my menu. I know there must be a way, but can't seem to find it.
Thanks for any suggestions.
Customer support service by UserEcho
