Software Privacy Policy
Privacy Policy
Terms of Service | Website Privacy Policy
Latest Revision: April 2, 2019
Welcome to the Privacy Policy for customers using the BoldGrid website design software and services. At BoldGrid, we know you’re unique, and we know you trust us with your personal information when you use our Software and Services. If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at privacy@boldgrid.com. By using our software and services, you accept this Privacy Policy’s terms. You’re not authorized to use our BoldGrid software and services unless you agree with this Privacy Policy.
Our BoldGrid Software and Services
BoldGrid customers receive access to our website design software and SaaS software service (collectively, the “Software and Services”). The Software and Services include, for example, access to website development plugins and website design templates and the ability to purchase content for display on your site. In order to use the BoldGrid Software and Services you must obtain a software license key. Depending on the level of software functionality and types of templates you require, this license key may be free or may be available for purchase.Web Hosting Not Included
The BoldGrid Services do not include web hosting services. In order to operate the site you design using our Software and Services you must purchase web hosting services. You should review the privacy policy of the web hosting company you choose, which typically is available on that web hosting company’s main site landing page. We’re not responsible for the privacy practices employed by any third parties.Information Collected or Received
We collect information from you when you use the Software and Services to provide a meaningful, safe, efficient, and customized experience. We use this information to:- improve the Software and Services,
- communicate with you about your orders, billing and payment (if you purchased content directly from the Site),
- provide targeted online marketing for the Software and Services, and
- alert you to new products, services and special offers that might specifically interest you.
How We May Disclose the Information We Collect or Receive
Information we collect from you may be either personal or aggregate. Aggregate information is summary data of the behaviors and interests of groups or categories, so it won’t identify you. Personal information is identifiable to you, like your name, email address, billing addresses, credit card information, and phone number. 1. Aggregate Information. We use aggregate information for the purposes of internal business research, for marketing and for sales. We may share aggregated information about our customer base with any interested party by publishing it on the Internet and in printed materials. This information may include the number of active users of the Software and Services, the number of websites created using the Services, and popular BoldGrid features and templates. We do not link aggregated data with your personal information. a. Disclosures to BoldGrid consultants and third party vendors. Like most online businesses, we use third parties to help ensure our business runs smoothly. We disclose your information to these third party companies so they can perform their specific functions for us. For example, we may provide your credit card information to third party credit card processors to help us process your orders with us. We also provide your email address and name to third parties who manage email campaigns on our behalf. When we employ other companies to perform functions of this nature, we only disclose the information that they need to perform their requested function. We do not authorize them to retain, share, store, or use personal information provided by us for any other purpose. b. Disclosures to your web host. We share information about the way you have built your site and how your own site functions with your sponsoring web host. The information we share is: plugins used, progress made and other utilization information. We share this information in order to identify issues with the way your own site performs and to contact you to offer you assistance with these issues. We also use this information to help us decide when to update or retire certain BoldGrid features and functionality. c. Disclosures required by law or otherwise. We may disclose your personal information if we believe, in good faith, that it’s necessary to: (1) comply with a legal obligation such as in response to a court order or subpoena; (2) protect the safety of fellow customers or the public; (3) protect against legal liability; or (4) protect and defend our rights or property. d. Disclosures for a business transaction or Insolvency. We may also disclose your personal information in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of BoldGrid’s business or assets. For example, if we merge with another company, we may disclose your personal information to that company, but the disclosure would be subject to our Privacy Policy.How You Can Control Your Personal Information
Deactivate and Delete. You can prevent BoldGrid from using your personal information by deactivating and deleting the BoldGrid plugins. Deactivation of your account does not cause your personally identifiable information to be deleted from our database entirely. BoldGrid will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.How We Protect Your Personal Information
- We use technical, physical and administrative safeguards to protect data.
- We restrict access to your personal information to only those BoldGrid employees who need it to perform a specific job function.
- We require all BoldGrid employees with access to your personal information to follow specific practices concerning its proper handling.
- We hold our vendors who need access to your personal information to strict confidentiality requirements.
- We backup our servers constantly. (You access these servers when you use our Software and Services, and we store your personal information on these servers.)
- We use third-party service providers to assist us with the physical security of some of our servers and other computer hardware.
- We host our servers at locations in the United States which are private and secure data center facilities, behind physical and virtual firewalls.