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We are trying to preview an Adobe Stock video and We get the following error “No renderer found” http://www.amsbda.com/wp-content/uploads/2021/08/AdobeStock_446344773_Video_HD_Preview-Save-Time.mov
Hi Becky, sorry to hear about the problem previewing that video.
I think that the issue you are seeing could be related to the format type used for that Adobe Stock video. The .mov is not a web friendly video format and it seems that WordPress does not have the required support to play videos of that type.
One thing you could try to to convert that video from .mov to .mp4 and then reupload it to your website.
I located a guide that demonstrates how to use VLC media player to convert .mov files to .mp4 and I hope that converting the video will help you get it working on your website. Please let us know if you have any other questions for us!
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