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  • #58573
    Daryl
    Guest

    We enabled the W3-Total-cache image extension hoping to improve our site performance so far the results are not showing as webp images. We have both a development site and our production site both have converted all the 600+ images into the media library but none of them are currently showing in any browser type (In-Private, Incognito).

    content-type: image/png
    content-type: image/jpeg

    What ca we do to enable the webp caching?

    #58698
    Marko Vasiljevic
    Keymaster

    Hello Daryl,

    Thank you for reaching out and I am happy to assist you with this.
    As I can see that the images are converted:
    https://www.britishcolumbia.ca/wp-content/uploads/Community-Vancouver-iS471390003-TIBC-e1643405558903.webp
    https://www.britishcolumbia.ca/wp-content/uploads/tibc-website-hmpagemap-830x450px-newblue.webp

    When you find that your original image has been converted to WebP, but other image sizes are missing WebP versions, you may need to double-check that your WordPress environment supports the WebP format.

    While the original image is converted via our API service, the different sizes (e.g. Large, Medium, Thumbnail) are created by your own server. For this, you must have WordPress 5.8 and the appropriate libGD or ImageMagick package available on your server.

    To check if your WordPress environment supports WebP, navigate to Site Health > Info > Media Handling and double-check that WebP is listed in the supported file formats for the library shown in the Active editor. If you find these are missing the WebP extension, consult your system administrator to set up the correct packages.
    media handling supported file formats

    Please make sure to check this and let me know if you have any other questions.

    Thanks!

    #58702
    Daryl
    Guest

    Marko,

    Our Site is running WordPress 6.0.2 and I have checked that our site supported webp images they are in the MediaLibrary and the uploads folder correctly so we can manually link to them but we understood that this extension was able to dynamically replace all 600+ images without us having rebuild every page.

    The hope was that jpeg and png files would be served by the w3-total-cache extension as webp images.

    Site Info:

    Media Handling
    Active editor WP_Image_Editor_Imagick
    ImageMagick version number 1808
    ImageMagick version string ImageMagick 7.1.0-18 Q16 x64 2021-12-14 https://imagemagick.org
    Imagick version 3.7.0
    File uploads Enabled
    Max size of post data allowed 20M
    Max size of an uploaded file 20M
    Max effective file size 20 MB
    Max number of files allowed 20
    Imagick Resource Limits • area: 12 GB
    • disk: 9.2233720368548E+18
    • file: 1536
    • map: 12 GB
    • memory: 6 GB
    • thread: 1
    ImageMagick supported file formats 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CLIPBOARD, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DJVU, DNG, DOT, DPS, DPX, DXT1, DXT5, EMF, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLIF, FLV, FPX, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, JXL, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WPG, X3F, XBM, XC, XCF, XPM, XPS, XV, YAML, YCbCr, YCbCrA, YUV
    GD version bundled (2.1.0 compatible)
    GD supported file formats GIF, JPEG, PNG, WebP, BMP, XPM

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